CompuServe Messages

Kevin, this has nothing to do with you, it's just following with the thread. I'm an Autocad user for almost 10 years (since version 2.0). I have never, ever asked for tech support and I couldn't care less about it. What really bugged me for years and years was the fact I always had to go through some bone head dealer (none present in this forum, by the way) to get my upgrades. All I've always wanted was just a [Adesk] number I could call, give my credit card number and receive my upgrade without having to go through the f*** pains of dealing with dealers that don't make enough money selling upgrades and give you s*** when you call asking for an "upgrade only". My last upgrade (from 11 to 12) took 3 months to arrive. At the time I had ordered 3DS R2 for the first time. They not only charged my CC 5 minutes after I left the joint but they "lost" any record I had ever been there. It took an intervention from Carol Bartz to get those idiots to send me the stuff I had paid for… This Adesk dealer/customer thing is the weirdest thing in this industry and I guess that can only happen when there is no other game in town. I wish those marketing dudes over Sausalito would take a field trip and acted as a common customers trying to get an Autodesk product. I guess they have no idea what this is like… Pheeww… there you go <g>