Rotoscoping
6 messages in this thread
Steve, I just got around to trying to do some rotoscoping. I had saved
your description from the 23rd of June. Everything seems to work pretty
well, except when the deck should go get the TGA, I get a DOS prompt
superimposed on my keyframe screen saying I should contact my dealer to buy
the capture option. Do you have any idea what this is all about, and would
this be my Targa dealer or my Diaquest dealer? I'm using a Sony EVO9650.
I do have Action Animator software. I am also using a Targa+ 16/32. I'm
running my Sony deck with my DQ422 board and a 9 pin to 24 pin adapter
cable. Everything else seems to be working ok. I've scoured Diaquest's
manual and pricing information for any mention of a capture option. The
only example I could find was in the error code section. Of course, no
explanation. Groan. This country doesn't need better math and science
teachers, what it needs is better technical writers <g>.
Roger D.
P.S. How's your chromakeyed runner coming or going? <g>
Roger,You may not have the lastest ver. of the Diaquest software. Check to
see if the <TPLUSSAV.COM> file is in your Diaquest dir. if not contact
Diaquest for an updated ver.
Regards Steve
PS I have not yet done the runner.
Steve,
Do you have any experience with other controllers? After talking to my
dealer this morning, I think I've had it up to my earlobes with Diaquest.
Despite the fact that everything I own has Action Animator printed all over
it, now they tell me for the one command I need, it'll be an additional
$900 on top of the thousands they've already gotten out of me. This adds
insult to injury after the fact that they wasted 6 weeks of my time when
they recommended the BRS822U which turns out to be a totally nonfunctional
deck for animation purposes. I'm just lucky I got my $6500 back. Then
there's the software update to run the BRS822U that cost me $16, which
dropped more frames than the original software. Then neither version of
the software operated the Sony deck that I own. After 3 phone calls, I had
to confront them at Siggraph and still make another long distance phone
call to California to get the software. Another couple weeks wasted of my
time. And as if that isn't enough, they have told me that they monitor this
forum, yet instead of responding with a simple answer to anyone, they go
ahead and let us struggle, and force people to make a long distance phone
call, then wait on hold. So $900 for one goto command after what they've
already cost me and charged me, _bull_. I think I might buy someone else's
controller, a CD ROM, and maybe a new monitor instead. I would surely
think long and hard about doing business with this company.
Roger D.
i spent 500 on the action animator software from diaquest and its ok but
definatly not worth the money. but in all other ways in contacking them
they have been very helpfull, who are talking to over there?
sherwood
Roger, I have not had that sort of experience with Diaquest. James
Dillerman in tech support has been most helpful. My Diaquest purchase was
about 1 1/2 years old so it cost me I think $250 dollars for the
<TPLUSSAVE.COM> command.
For additional $900.00 you can get the SOFTVTR software which does not use
a internal board, check this one out.
Try being more presistant with Diaquest, they should be aware that they are
losing a loyal customer to another vendor, and if their future business is
important to them then they MUST provide customer satisfaction or their
bussines will not be around for the future. It is NEGATIVE feedback about a
vendor that will do it harm.
Regards Steve
Roger,
I'll jump in here for a second to say that I've been using a VLAN VLX
controller for about 6 months now with no problems. Price is around $2000.
-JohnS