CompuServe Thread

Amazing ProCalc Review

65 messages in this thread
#65473From: Wayne ColeAug 12, 1992 3:45 AM
[ continuation ] mentioned above. Which brings me to the final point. The review will cause many people to go out and buy this package. They will then curse the day they believed one of your reviews right after they curse Gold Disk for advertising this as a spreadsheet and selling it for more than the $49 that it is worth in its current state. They will then get upset when they call for support (like my friend and I did) as they will find out that the person in charge of ProCalc support has never used a spreadsheet and does not even know what one is. They will be further frustrated at having to accept that a program with so much promise in its basic engine is so hobbled in its output and input, yet no one at Gold Disk will authorize the 100 hours of programming time to fix these problems. The frustration level will cause some to avoid all future Gold Disk offerings (unfortunate as some of their software is top rate) and some to give up on the Amiga altogether. You can give yourself a pat on the back for instigating these outcomes by virtue of having been so irresponsible as to print a review that has no relation to the actual performance of the program that was reviewed. For my part, I will just not renew my subscription. After all, if I want to be fed a line of misstatements and to be misled, I can talk to my local politician – for free. wmc
#65532From: SyndesisAug 12, 1992 5:48 PM
This is what happens when "editors" don't do their job. Or when reviewers are unqualified and the editor doesn't not it. Or when editors aren't smart enough to recognize flaws like this… or unwilling to say nothing or nothing good about a major advertiser.
#65606From: Wayne ColeAug 13, 1992 3:00 AM
It makes me think we need a publication like general aviation's Aviation COnsumer. THey take no advertising so their safety and product review items are not tainted by income concerns which is what I believe happened here. However, I can not see how printing that review can lead to anything but bad for Gold Disk, the Amiga and Amazing. wmc
#65630From: SyndesisAug 13, 1992 10:43 AM
Yes, I think you've mentioned that publication before. I can think of two or three magazines the computing industry needs – one like that, another that's more like a "People", with gossip, profiles, insider gossip, humor, no platform bias, etc.
#65765From: Wayne ColeAug 14, 1992 4:18 AM
Well, lets see; that'd be "Amiga Consumer" and "Chips" … ;^} wmc
#65796From: SyndesisAug 14, 1992 12:07 PM
Actually, Dr Dobbs once toyed with an April Fool's issue notion of a magazine called 'N' (for 'nerd', like the high-tone 'M' for men magazine.) It had fashion tips, etc.
#65678From: Christopher LapriseAug 13, 1992 4:52 PM
I think this kind of mistake happens because spreadsheet-savvy users are so scarce in the Amiga community. (That's not to say more wouldn't become more familiar with spreadsheets– If a GOOD one was available!) Clearly, GD's own spreadsheet development 'team' demonstrates this. So we poor Lotus/Quattro users who own Amigas are stuck with spreadsheet-ignorant developers writing packages that are reviewed by spreadsheet-novices. This is the price we pay for focusing so narrowly on entertainment, often to the exclusion of anything with a human interface that crunches numbers (and produces numbers as the product). It's not the difficulty of writing a spreadsheet, it's the lack of any skilled programmers with an interest in business applications.. We've scared them all off, as we have many of the strictly end-user types. Noone would have poured their heart and soul into a professional-caliber spreadsheet system, and get it right the first or second time, only to have it hailed as a success and breakthrough for the Amiga in AmigaWorld in this month's issue (along with corresponding sidebars and focusses on the struggling Amiga business user who is now 'saved', etc..), only to have that brief momentum stopped by dozens of jeering letters from weenies who took five minutes from a game of "Lemmings" or "Dragon Knight and the Demure Princess" to write that he doesn't EVER want to see an Amiga publication pay lip-service to such boring stuffed-shirt things, and how using that space may have deprived all those hard-working multimedia dudes of a timely preview of the long-awaited-and-needed Marvel Comics package with fractal 3D graphics and optional HeroFacts(TM) database on CD-ROM.
#65790From: SyndesisAug 14, 1992 11:06 AM
After working on TSSnet for two-three years, and finally waiting for the AmigaWorld article about it to appear, we almost cried when we saw the cover: it was some Dragon's Lair image… We had so hoped for a "serious" cover that would let us hold up the issue in front of a client, and to say, yes, this "World" publication about the Amiga is published by the same people who make all the other "world" magazines, and here's what they had to say about our product.
#66197From: Wayne ColeAug 17, 1992 2:40 AM
Christopher, I believe that most people who own Amigas have to, or have had to work with other machines. They are still waiting for a good spreadsheet. Part of the problem in the Amiga community is the severe misunderstanding of the role of beta tester and of the companies/authors to spell out what is expected. For example, GD obvoiusly did not seek spreadsheet users and ask them to user ProCalc, or they did but chose to ignore the comments. Another example: a time management package was release a while ago. I beta tested it. At first the publisher was not goin to let me beta test it because I knew too much about time management software on other platforms. But, after letting me test he and the author broke off all contact and did not even send me a release copy of the software. The reason is because I tested it thoroughly, privoded a detailed test report and opinions as far as pricing vs functionality base on my experience with that type of softwar. There was a basic flaw in the software'd Pert chart in that it could allow two paths between schedule points. This is not allowed (pre-requisites cannot be pre-requisites to themselves) in formal "pert-ology". I commented that the tasks should be nodes instead of paths (as is the accepted way of doint these charts to avoid that situation) and received a very angry, insulting letterin repsonse – and that was that. Amiga developers many times give software to freinds or relatives to test regardless of qualifications. The pressure is for the beta tester to priase the package regardless of usefulness, and not find any fundamental flaw in design or approach, but only a minor bug or two. So beta testers have a tendency to be people who are close to the author and have an intersest in keeping the author happy, rather than in the know. As for the gamers, it would be an interseting survey. I don't read the game sections of the mags and skip all new product game announcements. I always thought that a programming section would be better instead of [ MORE ]
#66286From: Marlene Zenker/SYSOPAug 17, 1992 8:29 PM
I've beta tested a couple of products for a company, and I've helped influence what went into the final design of both. The particular developer I work with really likes getting comments from the beta testers, but frequently doesn't get *any* sort of feedback at all. A lot of people who want to test either want to have the "status" of being a beta tester, or are merely looking for a tool that they need for something they're working on (ie, they need a specific tool, and the only way they can get it is by getting a beta version). You'd be surprised how often that occurs. Anyway, in the end it's up to the developer to decide what advice to take, and what advice to ignore. Developers should really listen to what the testers are saying, because it's more than likely that other people will have the same opinions when the product is finally released. That time management software you talked about is a good example. If that package makes (made?) it to market, they'd be ripped to shreads in the market place, and it would be their own fault because they didn't listen to a tester who worked with things like that before. Which brings up another point…The beta testers better know a bit about what the program is trying to do. I've turned down offers to beta test software because I didn't know a thing about that particular type of product (like business or music software). I've done that because I believe that it wouldn't be to the author's benefit to have me as a tester. All in all, it's worked out pretty well. Beta testing is tough work, if you do it right. 🙂 Steve
#66324From: Christopher LapriseAug 18, 1992 1:18 AM
Steve, I've only been beta-tester for one commercial product, but I'm afraid that experience echoes Wayne's somewhat. The developer was not please to receive critical reports and did not consistently post responses to them (i.e. "it's supposed to do that" or "I will fix that" or "we won't be adding that feature yet") – Silence is awful. I think if the prospective tester doesn't need the product in some degree, they probbly don't belong testing it. What could motivate reporting better than the promise of getting a stable, polished tool that they need? It's not a perfect incentive, but I can't think of anything better.
#66330From: Marlene Zenker/SYSOPAug 18, 1992 1:41 AM
The problem is that the people want the product in it's current state, and they don't give any feedback at all. They just want to use it to get some paying job done, and they never tell the developer anything. Steve
#66456From: Mike ToddAug 19, 1992 1:19 PM
In that case it's likely that one of two things are wrong here. (1) The beta-tester was badly chosen (2) The developer has failed to listen and give constructive feedback, so the reports dry up Mike (from the UK)
#66483From: Marlene Zenker/SYSOPAug 19, 1992 5:14 PM
It's closer to (1) than (2). The "testers" came out of the woodwork, said they would test and report problems, and they didn't. Not too nice… Steve
#66388From: Wayne SteeleAug 18, 1992 8:57 PM
Christopher: Getting a "stable, polished tool" IS the perfect incentive for a beta-tester. If you have a real need for an application, you want that application to have all the important features as well as solid reliability. You WILL point-out ALL potential design flaws to the developer. On the other hand, if you have no idea what the application is supposed to accomplish, you'll only report "the program crashed when I selected the 'Make FooBar' button". Developers who completely ignore product suggestions from beta-testers are the type who are only looking for bug finders. Wayne
#66491From: Mike SchillerAug 19, 1992 6:52 PM
Wayne: And both types of beta testers are needed for any given product! Right now I'm beta testing a few products for a few different folks. Some of the applications I have an interest in, and the products will directly effect me, and the way I do things. Some others I don't know much about, don't really care to know much about, and so the programs are purely a curiousity for me. In the products that I'm interested in I do tend to put more feedback into, heck for one such product I've spent many many hours in COnferences here on CIS discussing the program, what it does, what it should do, additions to the product, design features of it, etc. On one of the products that I don't really know much about, I can give lots of feedback about how the program behaves on my machine "I loaded file X and did operation Y, and Z happened" tell the developer if any crashed occurred, etc. Plus I can do something that a beta tester who is familiar with the application would never do, the sort of things that anyone who knows what they're doing knows you can't do, so doesn't try to do. I might do those things, so I can tell the programmer if doing that crashed my machine or not, etc. Both serve a purpose. Although it is much more fun beta testing a product that I know I'll use! 🙂 // -Mike Schiller \X/ AMIGA! On AutoPilot in sunny Fort Lauderdale
#66751From: Christopher LapriseAug 21, 1992 11:36 PM
Actually, I think that incentive lies somewhere between what you and Steve P. claim.. SOME of the people needing the application will most certainly give you feedback. The more fundamental the application is (as with spreadsheets), the higher the reporting rate, 'cause it's bound to be used repeatedly and diversely. Go-between applications and utilities won't fare as well, but they would generally not be as involved.
#66327From: Wayne ColeAug 18, 1992 1:32 AM
Steve, It is tough if done right and does require people who have experience in the software they are testing. I think some people don't have enough software production background to appreciate what constitutes good testing. As a result, as beta testers, they just do their one or two favorite things with it over and over and say – yup works great. A good tester looks for and attempts to operate the software every which way to Sunday in addition to just doing his own little thing with it. I generally try to test every menu item, every requester, and try to do non-sendical things to see if the software is dummy-proofed. After all, us users can think of the darndest things to try and do with a program… wmc
#66375From: Leslie T. BartiromoAug 18, 1992 6:19 PM
I thought the consumers were the beta testers for most Amiga software.
#66417From: Wayne ColeAug 19, 1992 4:10 AM
Leslie, Do I detect another veteran of "Publihsers Partner" fiasco? :^} wmc
#66419From: Leslie T. BartiromoAug 19, 1992 5:19 AM
"Publishers Partner"? Nah, nothing serious, but I am suprised at how quickly revisions of some programs come out. I have generally learned, unless I get a special deal, NOT to buy version 1.0 of ANYTHING! It just makes the post office a little richer by returning diskd to correct things that never should've been broken in the first place.
#66454From: Mike ToddAug 19, 1992 1:18 PM
Steve I cannot agree more with your comments about beta-testing … I've been doing it almost since the day I got my first PET (serial number 13 🙂 There's an ego-trap that developers can so easily fall into … they'll only take criticism when the comments agree with their own. Of the several developers I've `worked for', very few have been totally responsive to suggestions … all sorts of arguments are put forward for their rejection of ideas, and it's often crystal clear that they are just making excuses because all they're looking for is bolstering of their own egos. In addition, such developers will often dismiss carefully researched bugs because they themselves cannot replicate the problem … rather than spending a little time with the code, looking for the obvious, they'll steadfastly refuse to accept it's there. And beta-testers shouldn't just be looking for bugs … they should be looking for consistency (which is so often easy to lose through a program's development), logicality, intuitiveness and, above all, the ease with which a user can build a cognitive map of the software (a process the designer has _never_ had to go through, but _every_ user will have to). Of course, you're also right that a beta-tester must know his stuff … although, sometimes this can blind the tester to the real problems and he needs to be able to look at the software with different sets of eyes. Some time ago, I wrote an article (which never got published, sadly) all about the art of software testing (in alpha, beta and gamma stages) … it started off with something like `there are four things that any software author needs; four basic tools without which he cannot function. The first of these is his computer … the second is his own imagination … the third is his compiler environment … the fourth is his team of testers.' [ MORE ]
#66455From: Mike ToddAug 19, 1992 1:18 PM
[ continuation ] Therefore, the testers are a critical (and vital) part of the design process who must be prepared to work … and work reliably. But the software author must also treat his testers with respect … listening to what they say with sympathy, accepting that their ideas may be different to his own (and may well be right!) and above all keeping them informed of progress. In all my time, I have only encountered two software authors whose approach was anything like acceptable … one from the past, and one currently writing. The latter is the best author I've ever had to deal with! After all, beta-testing _is_ tough work if you do it properly, and it's usually unpaid (although many authors seem to expect the same commitment that they'd have from a full-time employee) … but it's great fun, and can be very intellectually rewarding. Mike (from the UK)
#66840From: John DublerAug 22, 1992 7:24 PM
Mike, You're probably aware that software development is so much an ART than a SCIENCE it's unbelievable. Let me play devil's advocate and suggest some other possibilities for what you see. I'm not defending a poor developer's behavior at all, just offering some possible explanations (and excuses :-). For starters, you're making a fundamental assumption about the programmer's motivation. Is it the desire to solve a USER'S problem or a TECHNICAL one? It's not always the former, as you'd hope. While I haven't written Amiga programs (I've done mainframe software), software design, and *especially* the user interface associated with it, is incredibly subjective and the subject of many "religious" arguments, many in the ambiguous names of "consistency" and "ease of use". Putting myself in the developer's shoes, if someone wants to argue my interface is bad for some reason, I may not listen because: (1) I'm not interested in user interfaces, I like to solve different programming problems, like complex equations or animation; or (2) I don't have time to explain to the person that I've spent much time and energy desiging it and have already rejected the tester's proposed alternative for very complex reasons. I'm not trying to give *all* programmers a bad name, but the first argument is probably more true than anything (unfortunately). A programmer isn't always interested in the challenges of software design, much less the fact that software design isn't the same thing as the design of the user interface. Large companies have recognized this and have "human factors" engineers who develop the interface, and ensure consistency and usability among different products. I've seen many mainframe programmers who have NO interest in design at all. Another problem is that many have not learned the meaning of "egoless" programming, to avoid taking criticism of a design personally and focus on producing the best possible product, acknowledging that one person may not [ MORE ]
#66920From: SyndesisAug 23, 1992 3:17 PM
In the Amiga market, or in any small market or niche market, you often find one or two relatively inexperienced programmer slash entrepreneur types running the company… instead, I think it's helpful to think of two titles, "software designer" and "programmer." Or "metaprogrammer" and "programmer". One works on design and architecture issues, the other does the actual coding. A successful metaprogrammer will study products without concern for platform – they have the luxuries of finding beauty in design and interface, while the programmer finds beauty in low-level efficiency, algorithms that enhance the design, etc. There are a lot of very bad interfaces out there on any platform. But as Frank Zappa said, there can be no progress without deviation from the norm. I believe there is growing consensus about many issues of software design. They're not the last word, but they're significant measures of progress. The Amiga market has had a lot of deviant user interfaces, in the sense that they don't look like anything else out there. Far too often, I don't think they've held significant advances, which makes them historical curiousities, not ground-breaking efforts.
#66995From: John DublerAug 23, 1992 11:34 PM
John, I sure wish programmers would look at the other platforms before reinventing the same type of thing on the Amiga. I agree that even though user interface standards are continually evolving, there should be a decent consensus on how a modern program should work and too often developers deviate from those ideas with no good reason. While this is unfortunate, I'm a little more hopeful that with the tools provided in 2.04, maybe developers have the "carrot" they need to do a better interface. *** jd
#66841From: John DublerAug 22, 1992 7:24 PM
[ continuation ] have all the answers. You suggest that a beta tester shouldn't be looking for bugs, but ensuring the consistency of the user interface. In a perfect world of software development, potential users should be involved during the design and not after the coding! Significant elements should be sketched out on paper or prototyped. At the least, good software should be designed so that changes to the interface don't require a major rewrite of the program! Testers who excel at testing may not be familiar with the particular application, and users who are very familiar with the application may not be particularly good at testing. A single developer or two, what I imagine is a common arrangement for the Amiga, probably gets pulled into many different directions when they *ARE* able to get comments from beta testers. Maybe they are committed to the success of the project, or maybe their interest has faded and they are ready to move on to another project. Maybe their focus was never on satisfying a computer user's needs, but only in solving a challenging technical problem. Developing quality software is rewarding, but different people unfortunately approach the topic with different definitions of what "quality" is and how to get there. *** jd
#66845From: Mike ToddAug 22, 1992 8:01 PM
John … a most interesting, and provocative reply … I'll read it more carefully and perhaps respond in more depth. I would certainly agree about programming being an art, but it is also a science … and there are groundrules in the user-interface design which must be obeyed unless there is very good reason not to. I certainly hope I didn't imply that beta-testers shoudln't be bug-hunting. They should! And the more they can research the problem before reporting it the better … on the otehr hand, some applications really do require some non-tech testsers too. I have an honours degree in psychology, and have researched user-interfaces for many organisations (including my present employer and the military) and it is often possible to make judgements on the programmer's personality and the way they think from the interface. It's a fascinating subject … but, I suspect, one which is too complex to discuss at length here. Anyway, thanks for the reply… I'll read it when I get home, and perhaps comment in a little more detail. Mike
#66994From: John DublerAug 23, 1992 11:34 PM
Mike, I think your background in psychology and work in user interfaces sounds very interesting. So let me ask… what Amiga program do you feel has the best interface? What's your favorite program (in terms of the usability of the interface) on ANY platform? *** jd
#66396From: Bill RobertsAug 18, 1992 10:39 PM
The thread on problems with programmers who do not listen to beta testers reminded me of an experiance I had when I worked at NCR. We were about to release a new model personal computer, based on the Z-80 and running CP/M. The machine had 2 double sided, double density floppy drives (360 K each), and 64k of memory. For only $2500. Employees would be able to buy them for about $1500. At our plant, we were asked to evaluate them before they went on sale. My report pointed out several major problems with the interface. The keyboard layout was a European standard, as was the key shape. The characters generated on the screen were odd shaped. Only NCR made devices could interface through special propritary ports. As with most CP/M systems, we had a unique disk format. This was just as rumors of a new 16 bit computer from IBM were going around. I wrote a report detailing the problems, and predicted sales in the high dozens. I received a repremand for this. Sales were in the high teens, and only to the more gulable employees. No one wants to hear how ugly his baby is, even when they are trying to sell it. Bill Roberts in Ellettsville In. via Whap!
#66418From: Wayne ColeAug 19, 1992 4:11 AM
Maybe you should have parised them for coming up with such a great tax write-off instead :^} wmc
#66198From: Wayne ColeAug 17, 1992 2:40 AM
[ continuation ] having to buy seperate "technical" issues to get the meat. Ads for multi-media, that is the thrust of CBM marketting, and that is smart considering the thrust of third party support. It would be intersting ig there were as many companies producing professional database and spreadsheet programs as titling programs but that is not the reality of the AMiga. So, get your Quattro Pro for Windows and be happy that at least you don't have to do it by hand. :^} wmc
#66206From: Khalid AldoseriAug 17, 1992 6:44 AM
Wayne, That's a very valid point about choosing beta testers. There aren't many programmers that really listen to feedback. I think that's one of the biggest problems with software that ends up as somewhat useful, but not really good enough for power users. Khalid.
#66230From: Betty Clay/SYSOPAug 17, 1992 11:59 AM
I've run into that with genealogy software. Each author who has asked me to test his program has already decided exactly what he intends the program to do before I'm ever asked. Most of them are really pathetic in comparison to the software available for other computers, but these authors tell me right up front that the program does what they wanted to do, and that they will not make any changes. I'm only to look for bugs that crash the program – not to make suggestions for additions or changes. The fellows are good programmers, but pathetic genealogists!
#66390From: Gracia M. LittauerAug 18, 1992 9:07 PM
Betty, What Amiga genealogy program do you use (if any <g>)? The "Family Tree" people didn't know what JEDCOM (sp?) was when I asked about it two years ago! I think they will have it if and when V.2 comes out. Kind of hard to send stuff to other people with out it. BTW does AutoPilot have a spellcheck <g> ,it's hell when you're writing messages at 1am. Gracia – via Coolwhap
#66439From: Betty Clay/SYSOPAug 19, 1992 12:10 PM
There is a spell checker here online that will check anything you are writing – in any text editor. I forget the name, but I'll get it for you if someone doesn't come to my rescue before I find it. I've not found an Amiga genealogy program that comes close to doing what I want. Your Family Tree is the better of the ones I've checked, but it doesn't make adequate reports, have adequate footnoting and management of documentation, and they have been writing GEDCOM for at least two years now. To the best of my knowledge, it is still not available. I have RootsIII on the bridgeboard. It has lots of failings, too, but in less critical areas. It's a bear to learn, and the interface is a holdover from CP/M days, but you can document every item in the database, can have dozens of text files on every individual, and it can print out your information in a complete book, with index and table of contents, and gives you a choice of several formats for the book, such as covering everyone from one generation in a chapter, or covering each family in a chapter, etc. None of the Amiga programs I've seen can do that. It also prints out footnotes or endnotes automatically, giving all of the documentation for each line item about each person. NORGEN has some nice features, but they didn't have GEDCOM and the version I tried was not very stable. I was beta-testing a different one that is not yet out. It does have GEDCOM, and you can use an AREXX program that lets you add documentation. I think it might have possibilities, but I can't say much about it until it is ready. Betty
#66567From: Gracia M. LittauerAug 20, 1992 7:02 AM
Betty, At least they know what GEDCOM is now <g>. Everyone in the NYC Genealogy SIG raves about Roots, it never occurred to me it was such a throw back. Of course they're all MS DOS types. Thanks for info. I downloaded the spellchecker, but don't have a clue where to put it so it will work. Hacker docs. At least it doesn't cost $ to experiment. BTW does it matter where one puts commands in the Whap! modem initialize? Before he tilde, after the tilde, the K? People always advise you to "turn off compression and/or error correction" but never give you a clue how. If you knew how you would need the advice and it's VERY expensive ($30 an hour) learning by trail and error. Just one little sentence would help. Gracia – via Coolwhap _O_
#66572From: Steve AhlstromAug 20, 1992 10:32 AM
Gracia, If "people" tell you to turn off error correction, those "people" don't know what they're talking about. You'll find the commands to modify the way your modem responds in your modem's manual. -sja
#66611From: Betty Clay/SYSOPAug 20, 1992 8:07 PM
Gracia, I'm not a real whiz on modem settings. I'm fortunate to live where I have local CIS nodes and the defaults have always worked fine for me. However, I do know that the tilde causes the modem to wait for a bit – I think about half a second. A "|" sends a carriage return. The K is telling the modem to wait for the 'K' in 'OK', and a question mark says to wait for the following character before proceeding. Thus ?K would say, don't go on until you see a K. We have a script sample in the AP docs that tell you what to do to call through Telenet, which might be what you are having to do. The script is "~~|~~|~~@~~D~~?=D1|?@C 614227|". This says wait one second (two ~ marks) send a carriage return, wait another second, send another carriage return, wait another second, send an @ sign, wait another second and send a D, wait another second, then wait for +D1, and then send a carriage return. Then wait for an @, and then send C 614227 and a carriage return. This would bring you to the User ID prompt for which AP (and I assume Whap! as well) is waiting. If you are using a modem that supports it, set it for RTS/CTS, and set the same thing in your preferences. That should take care of the compression, etc. Hope this helps. If not, ask some more, and I'll try again. Or yell for help if I don't know. Betty
#66326From: Wayne ColeAug 18, 1992 1:32 AM
Khalid, Well, now I'm a little embarrased as I don't believe I really had too much to say about your FR at the beta 1.06 or so. I did use it to death but there was nothing that I wanted that it didn't do quite nicely. And the one little hiccup I found you already had a fix on the way when I mentioned it, as I recall. But your stuff seems very mature when you put it into the beta stage compared to even some released products. You have chosen beta testers well (excluding myself for the FR, that is… :^} wmc
#66331From: Mike SchillerAug 18, 1992 2:13 AM
Wayne: Don't be too hard on yourself! Sometimes developers just need to know that a given program works on a real life amiga setup. Sort of like the old saying No news is Good news. // -Mike Schiller \X/ AMIGA! On AutoPilot in sunny Fort Lauderdale
#66336From: Khalid AldoseriAug 18, 1992 5:22 AM
Mike, hehehe.. yes… it's even worse when most of your testers have debugging tools like mungwall/enforcer… especially when you can't duplicate the hits. But in general, I agree, no news is good news, since about 90% of feedback is normally bad news. 🙂 Khalid.
#66335From: Khalid AldoseriAug 18, 1992 5:19 AM
Wayne, From my experience with beta testers, most seems to give feedback in bursts… a lot during the first 2-3 weeks, then in cycles of low to medium feedback. If you have enough testers, and keep changing them often enough, you will have a good test team. Then there are types of testers, ones that nit-pick on every little visual thing, ones that discuss the general concept, etc. etc.. and you do need all these types to be able to assess the general public feedback when it is released. By the way, a new and improved FR is coming to a library near you soon. (grin) Khalid.
#66457From: Mike ToddAug 19, 1992 1:19 PM
Here is a man who _knows_ the value of a tester; knows how beta-testing works and who has respect for their different talents and skills. Although I've not done much testing for Khalid lately, due to pressure of other work, he is the best software developer it has ever been my pleasure to work with! Mike (from the UK)
#66533From: Mike SchillerAug 20, 1992 12:16 AM
Mike: I'd have to agree with you on this. Khalid is about the most responsive programmer I've ever worked with (and I've worked with a few). The other night we were discussing the possibilities of adding some features to his FR, wham!.. 2 days later they're in there! // -Mike Schiller \X/ AMIGA! On AutoPilot in sunny Fort Lauderdale
#66310From: Wayne SteeleAug 17, 1992 10:32 PM
Wayne: Too many developers think that beta-testing is only for finding bugs! I agree that companies should seek out beta-testers that are qualified enough in a given application to point-out shortcommings in the programs design. However, I don't think it hurts to put the program in the hands of some "less-qualified" testers. The combined input from both should give a developer a real good idea of where his/her product will stand in the market. Wayne
#66328From: Wayne ColeAug 18, 1992 1:33 AM
Wayne, Less qualified as in not having had lots of experience with the package, I could aggree with. But less qualified in terms of no background whatsoever in what the package is trying to accomplish – no way. Nothing really useful come of it unless the package is targetted at educating the user. For aexample, giving me a midi program to test would be a complete waste eventhough there is a midi keyboard laying around the house here somewhere. I have no bacground in it, nor do I have a legitimate need fo such software. Were I to test it, I would just be able to select menus etc and say whethe the program crashed or not. My input would be wasted unless the point of the program was to teach rank novices the basics of midi and how it is used and what it is used for. If I were a musician who had no midi experience but needed assistance in automatic composing and scoring (can midi do that kind of stuff?) than I would fall into the "usefully inexperienced" category as I would at least have a background in the proram's subject matter. My input would be valid as a first-time software user of software that falls in my real of expertise that is design to assist me with real world problems. wmc
#66387From: Wayne SteeleAug 18, 1992 8:57 PM
Wayne: What I meant by "less qualified" was someone who is fairly new to a given application or field of interest. I think input from beginners can be quite useful to a developer. I would also turn down the opportunity to beta-test software that I had no idea how to apply. People with no background or useful interest in an application shouldn't be sought out as beta-testers. Wayne
#66449From: Michael GerardAug 19, 1992 12:12 PM
Wayne: I agree… having beta testers who are familiar with, but not expert users, of a given productivity tool is very smart… I am such a person, and really enjoy banging away at beta software and giving feedback from a non-technical, average user point of view. If I were a developer, I know that I would want feedback from a wide variety of testers. Khalid Aldoseri and Steve Ahlstrom obviously use this approach to soliciting beta testers… and their programs reflect it! // Michael \X/ …on AutoPilot
#66325From: Christopher LapriseAug 18, 1992 1:18 AM
I neither own a PC or use Quattro.. I use 1-2-3 v2.3 at work. I'd bet Quattro is better-behaved under Windows.
#65568From: Darron C. KnutsonAug 12, 1992 10:07 PM
Wayne, I, too, was very disappointed with the review of ProCalc that appeared in Amazing Computing. In addition to the problems you mention, the charting function is misleadingly described in the advertising. Structured graphic output is not the same as the screen representation of the chart. Instead of the nice cross-hatchings, etc., found in the screen representation of the graphs, structured output uses various solid shades of color. If one prints a pie chart with more than about five sections to a b&w or grayscale printer, at least two of the sections will use the same shade. When I asked Gold Disk technical support about this, they suggested that if I wanted the structured graphic output to look like the screen representation, I could export the graph to ProDraw and edit it! How convenient….Bah…That is only one of several other problems that I've ragged on GD about several months ago and which haven't been addressed yet. I wish I could get my money back. Darron – via Whap!
#65607From: Wayne ColeAug 13, 1992 3:00 AM
Darron, I tried getting my money back, but no dice. I also wanted a direct line to the author, but they said no. Now I have it, though. He wrote an article for Amazing (a rather good one on dithering). So now I am going to send him the collection of messages and correspondence I've collected regarding ProCalc. wmc
#65572From: Jonathan HirschmanAug 12, 1992 11:25 PM
Wayne (and John); I would like to put my two cents in on the spreadsheet situation on the Amiga… I really needed a spreadsheet badly. I asked around on CIS, and found, to my dismay, that there did not appear to be anything on the Amiga that would fill the bill. Soooo…I aquired a PC clone, Windows 3.1, and Excel 4.0. Of course, this was at much great expense that it would have cost to by something useable on the Amiga, which I would have greatly preferred to do. Oh well. Jonathan – via Whap!
#65608From: Wayne ColeAug 13, 1992 3:01 AM
Johnathan, I am using Platinum WOrks while waiting for a decent spreadsheet to come along. That is essentially Analyze!. It works O.K. for the accounting I have to do for an aircraft I have leased to a flight school. BUt I am starting a small business and need something that will also provide direct or by a link, the ability to generate 4 basic reports on a periodic basis. I have quattro Pro sitting in the garage with nothig to run it on. (as a consultant I had my own software, the customer supplied the machine, usually government issue…). So now I'm hoping my wife will want a laptop to so her work at home instead od going in to work on weekends. Then I'll do my accounting on a PC Clone too. What a waste. wmc
#66004From: John DublerAug 15, 1992 5:56 PM
Wayne, What ever happened to Khalid Aldoseri? He was talking late last year (I think) about an undercover spreadsheet he was developing that he said would blow doors off the competition and be the envy of other platforms. He was supposed to be beta testing it and hadn't decided how to release it. He produced some quality PD and seemed credible in past claims, so I wonder where he went to? *** jd
#66020From: Steve AhlstromAug 15, 1992 7:23 PM
John, He's in AmigaTech CO almost nightly. He has a spreadsheet that is in beta test. Other than that, you'll have to ask him. -sja
#66033From: Jonathan HirschmanAug 15, 1992 10:03 PM
Steve, Too bad he didn't ask for beta-testers…it could have saved me the expense of aquiring Excel and the clone that it is running on…I really needed a spreadsheet badly, and everyone here told me that Amiga offerings were full of sheet….:) Jonathan – via Whap!
#66050From: Michael GerardAug 16, 1992 1:03 AM
Jonathan: If you need a spreadsheet for work, and need to rely on it, you don't wnat to use something in a beta stage that changes quite regularly. That wouldn't be very productive. Software in Beta can be very flaky, and you might actually trust it too much just to find out that there is a fatal flaw in the version you are using to base your financials on! Michael
#66161From: Jonathan HirschmanAug 16, 1992 9:44 PM
Michael, Good point about beta spreadsheets…. Jonathan – via Whap!
#66077From: Khalid AldoseriAug 16, 1992 7:50 AM
John, I'm still here…. I've been watching the messages quietly, not wanting to cause a major message thread. (grin) I've been working on it for a long time now… it's close to completion. I don't want to release anything half-done, I'm sure you understand. Khalid.
#66170From: Christopher LapriseAug 16, 1992 10:11 PM
Just FYI… Here is another person quietly watching and ready to pounce on the first quality Amiga spreadsheet he can identify. 🙂
#66271From: Rod LucasAug 17, 1992 6:01 PM
Khalid, As a (somewhat frustrated) Superplan user I'll buy the first Amiga spreadsheet which elicits a good response from the well-informed people on this forum. Rod – via Whap!
#66414From: Laurie CarrollAug 19, 1992 3:09 AM
Khalid, You can add me to the list of replies you have got here on this, slowly expanding thread. 🙂 A good spread-sheet is on my wanted list. I would be using it for model aircraft designing and my Dad may also be interested for land surveying. I have also got a series of articles in a magazine called Sport Aviation, by the leading Aerodynamicist in the USA in which he used a spreadsheet to design his homebuilt aircraft.It used Lotus 123, but was intended to be generic. His name escapes me at the moment though. BTW saw you in the CIS magazine. Laurie Carroll AKL NZ Amiga-Via Falnet.APb
#66430From: Christopher TolmieAug 19, 1992 10:48 AM
Laurie, How does one go about designing an aircraft using a spreadsheet? Is it just handling the math computations needed to calculate stress points, wing loading, dihedral angle, weight & balance, etc? Not in the mechanical drawing of it? Chris
#66202From: Wayne ColeAug 17, 1992 3:07 AM
John, I don't know. I haven't heard or seen anything from him in several months. I certainly would be very interested in any spreadsheet he did. wmc