CompuServe Thread

#ADPro Problem

8 messages in this thread
#20604From: Homer MooreDec 22, 1990 3:19 AM
Perry, I recieved my copy of ADPro today(Friday), and while I haven't sent in my registration card yet, I'm hoping I can get some support early. I installed ADPro using the included instalation program. When I clicked on the Workbench Icon for the first time, the screen turned grey and dropped down for the Alert box. After several (about 15) seconds, the alert popped up and I got a visit from the guru. Upon reboot, clicking on the ADPro icon froze the machine. Since I am stubborn this happened repeatedly. After several attempts, I rebooted into 68000 mode, and everything seemed to be fine. (I say seemed because I did not do any exhastive tests at this time, but everything I tried worked, and the program exited gracefully.) My system configuration is: A2500/20, 1M Chip ram, 4M Fast ram on A8620 board, and 4M 8UP board, etc. Booting into the 68000 mode costs me 1/2 of my Fast ram. I am not positive, but I believe (from memory) that the guru # was 8400000B.00000000. Although I am hoping that you will tell me that this is a programming problem, I find that hard to believe. TAD never had any problems with the excellerator board. I wish I could say that my system has been stable for years and that your product is the only recent change, but bunches of companies have diluged me with products in the past few weeks- that time of year ;-). The 8UP board is less than a week old, and it is the only thing I would think might effect this problem, though I don't really see how. Any ideas? Anything I left out? Any help on where I should start looking to track this problem down will be greatly appreciated.
#20606From: ASDGDec 22, 1990 12:21 PM
ADPro was developed on both a 68020 and a 68030 and was tested on a 68000. All sorts of memory configurations and stresses were applied. There is no possibility that your configuration represents a generic problem. What may be the cause is a loose or faulty RAM chip or other hardware problem. As far as contributary software causes, ADPro installed the latest req.library. Try running TAD again in 68020 mode. Since TAD will also use the library, (and it will probably) work there will be someother root cause. (1) check your memory both physically (by pushing on the chips and making sure they are seated well) and by memory test. (2) look through your startup-sequence for any recently added system hacks. (3) ensure that TAD still runs on your machine. pk
#20621From: Homer MooreDec 23, 1990 11:38 AM
Perry, I tries TAD, and it still works like a champ. Luckily I had not removed it from my hard disk yet. I had presumed that you all had used ADPro on excellerated machines, but was soooooo hoping that the problem would be in the software. So much easier for me. As soon as I get back from my Christmas trip I will open her up and start playing with the memory boards and chips. I had hoped to avoid that, but a solution there will be better than being without while Ami is in the shop. I will keep you posted when I know more. I am real dissapointed that ADPro turned out to be the program which reacted to whatever the problem is. TAD was such a joy to use that I have been eagerly looking foreward to experiencing the pro. Thanks again for the quick help. Homer
#20622From: ASDGDec 23, 1990 11:46 AM
I'm sorry too as I was looking forward to feedback on a program that we poured so much heart and soul into. But these things happen, for example, when a memory chip isn't kosher. One program might put a non-critical variable in the bad location, another might put some very critical instruction. Have a good trip and holiday anyway – we'll pick this up again when you return. pk
#20627From: Black Belt SystemsDec 23, 1990 8:31 PM
Hey Perry – does ADPro require more stack than TAD, by any chance, and perhaps he's starting it at shell level? Just a thought. Ben Amateur Radio Callsign is A A 7 A S
#20634From: ASDGDec 24, 1990 9:16 AM
Our programs should not require any additional stack beyond the default 4K. Thanks for the thought, but its probably not a stack overrun. pk
#20635From: Black Belt SystemsDec 24, 1990 2:04 PM
Ok – just a thought. Weird problem – good luck. Ben Amateur Radio Callsign is A A 7 A S
#20639From: ASDGDec 24, 1990 7:19 PM
Luck will not be needed. Some detective work will. In any situation where a given program works on a few thousand machines and fails on one, a solution will be found…on that machine. pk