CompuServe Thread

#SCSI Problem.

30 messages in this thread
#73043From: Hilary SzymanowskiJan 25, 1994 4:33 PM
In our Amiga 2000 we have a GVP "IMPACT A2000" SCSI Control card. It works fine. Recently we purchased a WANGTEK Model 5150 ES, SCSI tape backup unit. There have been problems between the control card and the drive. We have been told that GVP recognized the problem some time ago, and it is mentioned in one of their Manuals. To solve the problem, a small software utility was created by GVP – which did the job. We very much want to get hold of a copy of that little utility – to solve our very present interface problem. How do we get hold of that program – for which I am quite willing to pay ? Help PLEASE….. Regards, Hilary.
#73061From: Trent HawkinsJan 26, 1994 1:07 AM
Hilary, Have replied to your problem in AmigaUser forum, but will do again here. Ok the program you are looking for is called "GVPScsiCtrl" and should be one the disk that came bundled with your card. Straight from the manual it says, "You will also need this program ('GVPScsiCtrl') if you are using SCSI devices (such as WANGTEK tape drives) that require thier 'disconnect' flag to be turned off. Such devices cannot have this flag set by FAAASTPREP." – from IMPACT SERIES II FAAASTPREP 2.0 This command should go in your C drawer (or in any drawer that has been specified in the path set up in you startup-sequence). The command: 'GVPScsiCtrl XXX DCOFF' where XXX = unit_ID of you WANGTEK drive (ie if it was set to be unit 3 then XXX = 003). This command is should go in your user-startup (or if you donot have a user-startup near the end of you startup-sequence). Remember this command IS case-sensitive so type it EXACTLY as the program is named.. Hope this helps and hope that you will be backing-up in the near future. This command is NOT restricted to older GVP products either as I have a brand new GVP SCSI/RAM+ SERIES II card and I too have to use it.. Rgds. Trent Flying near the Pole in the Great White North
#73081From: Hilary SzymanowskiJan 26, 1994 10:53 AM
Trent. Thanks very much indeed for your detailed reply. Somewhere I think I have got the GVP "Faaast Prep" disk. Will take a look for the GVPScsiCrrl file…. In any case, another helper in the AmigaUser group has been good enough to download the file to me. So my trembling has been reduced and what remains of my confidence has been restored. Again thanks….. HILARY.
#73149From: Trent HawkinsJan 26, 1994 10:44 PM
Hilary, No problem, and I was glad to offer a little assistance.. Rgds. Trent Flying near the Pole in the Great White North
#73181From: Hilary SzymanowskiJan 27, 1994 9:47 AM
Trent…. If – and when – I do get the new/repaired WANGTEK back from the vendor, there will be a profound minute of silence and prayer in the Forum – while I gently place the dreaded object back into Ye Olde Amiga 2000…. and turn it on! Again – thanks for your help. With regards, HILARY.
#73238From: Trent HawkinsJan 28, 1994 1:59 AM
LOL!!! Now should TAPS be played if it doesn't work?<g> OOPS! Shouldn't bring mention to a potential problem.. Murphy's Law and all that<g>. And a round of beer in cheer maybe… Trent Flying near the Pole in the Great White North
#73258From: Hilary SzymanowskiJan 28, 1994 8:43 AM
AMEN… to all that Trent. Incidently, yesterday I found a disk from GVP. It's called "FAAASTPREP". Lo and behold, it did contain the GvpScsiCtrl utility on it – plus lots of cute little programs which I have not the faintest idea what they do. Probably put there to entice us users to try and 'phone GVP. Ever tried that ?? They must have just ONE wall mounted ancient instrument. You never can get through – as the ancient crone at the other end thinks the correct way to answer is to crank the side mounted handle. This destroys your modem in one fast stroke, and heats up the earpiece of your 'phone. When that is done, the crone reports success to the GVP front office – at which point their sales dept. issue you some literature for their weekly new and expensive products. Just kidding…… HILARY.
#73293From: Trent HawkinsJan 29, 1994 1:15 AM
Hilary, OOH! From what you wrote you would think that there is a customer relations problem at GVP?<g> –>"as the ancient crone at the other end thinks the correct way to answer is to crank the side mounted handle." And as the phone DOES NOT have a side crank gets thoroughly confussed and answers from a set list of options. No to answer your question, I have never had to deal with GVP, [Getting up on the soapbox] I usually read the manuals first<g>. From what I understand (got this from a posting from Garry Nash (manager of their Amiga Productivity section [if you read this sorry if I got your name and position wrong Garry, my mind is a sieve and names and titles slip through], apparently PA has been getting a little more inclement winter weather than they are used too (I sympathize as I live in Canada and know what bad winter weather is like – of course our winters are always bad so we get used to it) and this has been playing havoc on the phone service as well as employees (most likely) not being able to get to work.. Guess this is where the years of patience taught to me by living through Canadian winters come into play, just wait it out and give yourself lots of lead time. [OK Off the soapbox]. Remember to put the GVPScsiCtrl program into your C: drawer (I know that the manual says Expansion drawer, but ignore that as I found that it does not do anything other than take up space) and type the command in your S:user-startup EXACTLY as the program name (it IS case sensitive.. You may be told otherwise, but I found that mine was case-sensitive so safe to assume that yours maybe too.) –>"plus lots of cute little programs which I have not the faintest idea what they do." Are these programs called "Expertprep" and "FastPrep"? If so, then these two programs are for initiallizing a new hard drive that a person would get (and both are real fine utilities – very user-friendly [KUDOS GVP]). ExpertPrep are for those people who want more control when they intiallize a new hard drive, and FastPrep does the same thing (just not as much control over the various features that can be put on a new hardrive), but is designed for those users not too familiar with initiallizing a hard drive, or just what to get the new toy up and running as fast as possible<g>. Again hope this explains some things, and sorry if I was too verbose. Rgds.. Trent Flying near the Pole in the Great White North
#73310From: Hilary SzymanowskiJan 29, 1994 9:48 AM
My cynical nature Trent, comes from being born and brought up in Britain – I suppose. Even after 40 years here in the USA, I still look upon the doings of the colonists with doubt and grave suspician, and am pleasantly surprised when anything I am told turns out to be true <g>. So…. you are in that wilderness called Canada. My youngest daughter went to the Royal College of Art in Toronto – and finished at the University og Guelph, not far away. I have had many holidays up there. The last one sailing the canals/rivers up and around Peterborough. Pity that it is now so expensive – with the new taxes. The "little programs" are contained within a "XXXX.lzh" file. Will take a look and let you know what they are. Probably they are for a modem…. so that one can connect with the old crone at the musty GVP headquarters. If you want assurance on the old crone question, I will ask my daughter to visit GVP – she lives only about 5 miles away from GVP. I will tell her to speak loudly, so that the GVP folk do not have to use their ear trumpets! Will be in touch….. HILARY.
#73394From: Trent HawkinsJan 30, 1994 1:14 AM
Hilary, LOL!! –>"I will tell her to speak loudly, so that the GVP folk do not have to use their ear trumpets!" Now that is definitely is a good one. I thought the British were noted for their patience, understanding and perserverence ("Stiif upper lip" and all that). –>"So…. you are in that wilderness called Canada." Yup, we refer to it as the 'sticks'. At least you were kind and didnot say 'the colonies'<g>. –>"The "little programs" are contained within a "XXXX.lzh" file." If this is the case then I would not know what they could be, but I do know they could not be ExpertPrep or FastPrep from the FAAASTPREP disk. Those two files were not compressed on mine, nor do I have any .LHA or .LZH compressed files on my FAAASTPREP disk, pity. –>"Pity that it is now so expensive – with the new taxes." Huh? The exchange rate from the US – Canadian dollar is at it's best and it's too expensive!! Well I will admit the East does have an inflated sense of itself and will charge unbelievable prices. Donot seem to have this problem in the West tho. If anything things are cheaper here. Trent Flying near the Pole in the Great White North
#73405From: Hilary SzymanowskiJan 30, 1994 10:19 AM
Don't get me wrong Trent, I love Canada. Last trip up the canals north of Toronto, the sandflies were polite enough to ask permission before they bit you… and they did it in two languages. I certainly would like to see the West of Canada. Did think of taking a train holiday from Toronto due West. The hangup was my wife. For some odd reason she does not like to use the "John" on trains, planes or boats. She is afraid of all the mechanics entailed in their operation. I doubt she could last the few days such a train journey takes. Re the $$$$. You are right. The inflation in and around Toronto has cancelled out the benefits of the exchange rate. If we do ever take the train journey, will bring along my old and ailing Amiga… just for you to see. It needs some TLC ! Regards, HILARY.
#73619From: GVP TechFeb 1, 1994 11:03 AM
Hilary, In order to use GVPSCSICTRL, you must have version 3.12 or greater of the FastROM. If you do not, you can get the FastROM upgrade kit from your dealer. The upgrade kit will ONLY work on the SERIES II A2000-HC8+. If you have the older SERIES I unit, you will need to trade-up the board to a SERIES II. You can contact Customer Service at 215-354-9495 for Trade-Up assistance. Also, if you have the proper FastROM but not the program, it is available over our BBS at 215-337-5815. GVP TECH
#73662From: Trent HawkinsFeb 1, 1994 10:29 PM
Mr Tech<g>, Trade up hmmm.. I have been thinking of improving my GVP SCSI/RAM+ Series II board to a A1230 '030 accelerator. My question is does the A1230 have a SCSI series II built in? If so, does it qualify for trade-up from a GVP SCSI/RAM+ board? I am running on a A1200 of course<g>. Rgds Trent Flying near the Pole in the Great White North
#73711From: Kevin SangwellFeb 2, 1994 4:22 PM
Trent, This is getting to be habit! Still if we can help each other… The A1230 II does not have a SCSI I/F as standard, however it DOES have a 'custom feature adaptor' which enables you to connect a GVP A1291 SCSI I/F, which GVP claim is 'GVPs fastest SCSI controller yet' and features the following; DMA SCSI Design Faaast ROM Controller High Speed Unique DPRC Technology for direct HD to memory transfer. Mean huh? The advertised price over here is #79 so working on the normal exchange rates it's likely to be $79. It's on my shopping list, but not for a few months… Regards Kevin 68030/40 A1200… Flying AutoPilot from Surrey in the UK
#73729From: Trent HawkinsFeb 2, 1994 6:59 PM
Kevin, Hmmm…. Sounds like it just may be worth the effort then. A '030 powered A1200 with SCSI to boot. I like it.. Trent Flying near the Pole in the Great White North
#73782From: Gary NushFeb 3, 1994 12:31 PM
"The A1230 II does not have a SCSI I/F as standard, however it DOES have a 'custom feature adaptor' which enables you to connect a GVP A1291 SCSI I/F, which GVP claim is 'GVPs fastest SCSI controller yet' and features the following;" We consistently 4.2MB/sec reads on a Seagate Baraccuda 1.2GB HD from the thing… Gary Nush
#73797From: Kevin SangwellFeb 3, 1994 4:29 PM
Gary, I put the text in quotes so that people would know that they are GVP statements rather than a claim of my own. Still, 4.2 Mb/s is VERY fast (even my 486/66 at work doesn't get near that with a SCSI drive… …still it is a PC huh?) BTW, what on earth do you have a 1.2 Gb HD for? Kevin 68030/40 A1200… Flying AutoPilot from Surrey in the UK
#73851From: Gary NushFeb 4, 1994 6:40 PM
"I put the text in quotes so that people would know that they are GVP statements rather than a claim of my own. Still, 4.2 Mb/s is VERY fast (even my 486/66 at work doesn't get near that with a SCSI drive… …still it is a PC huh?)" No problem… 🙂 "BTW, what on earth do you have a 1.2 Gb HD for?" Engineering convinced the powers that be that we *absolutely needed* to have a 1.2GB, 1.7GB, and 2.1GB drive in-house for 'testing'! 😉 Gary Nush GVP
#73910From: Kevin SangwellFeb 5, 1994 4:42 PM
Gary, I wish I had an engineering department! 😉 Kevin 68030/40 A1200… Flying AutoPilot from Surrey in the UK
#73303From: Martin KorndoerferJan 29, 1994 3:46 AM
Trent, why is it neccessary to turn of the disconnect feature for Wangtec tape drives? As far as I know these drives have no problem with disconnecting, so is it a GVP related problem? And where does these "unexpected status xxx" messages come from? Thanx, Bye, Martin ** MagicMenu & Diavolo Backup **
#73304From: Trent HawkinsJan 29, 1994 6:10 AM
Martin, I would expect it is just GVP related problems. It may have something to do with GVPscsi.device, or it could be another unrelated problem. I could not answer that, and the best way to probably get a proper answer if you need one is to ask the GVP Tech in this forum about it. I'm not a techie myself, I just pass on the lessons I learned from the quirks of my system. I have various scsi devices (a CD-ROM, 2 Quantum Harddrives and a Wantek tape drive) and other than the two harddrives (where you set the disconnect feature in the preperation) all the other devices NEEDED the disconnect set to off in order to work. –>"And where does these "unexpected status xxx" messages come from?" From what I have read on this forum and the others (specifically AmigaUser), it has been said that that error message is due to an unrecognized command that goes to the scsidevice (or something like that). Maybe someone would be kind enough and jump in to explain this fully to us both. Rgds.. Trent Flying near the Pole in the Great White North
#73305From: Gary NushJan 29, 1994 9:07 AM
The Wangtek tape drive compatibility problems are due to a 'disagreement' between the way the Wangtek tape drive handles disconnect/reconnect and the way the WD SCSI controller chip handles it. GVPSCSI.DEVICE tries to handle it can, but turning it off is the best way to avoid problems. The Unexpected Status errors are generated by he WD chip itself and passed on to GVSCSI.DEVICE for reporting. The numbers are sort of like GURU meditation numbers, where the second number's definition is different based on what the first number is. The list of all of them can be found in any WD devices book. By the way, WD stands for Western Digital. Gary Nush Product Manager, Amiga Division Great Valley Products, Inc.
#73395From: Trent HawkinsJan 30, 1994 1:15 AM
Gary, Thank you sir on a prompt and very informative post. I agree with you that it is a Wangtek problem not a GVP problem. A little off the topic, and I know you are a little too high in the hierarchy to be even asking this question to, but I have heard that GVP puts out a battery backed-up clock for the A1200. I have not noticed any ads for this useful (and decidely lacking) feature for the A1200. If this is true, (ie GVP producing one) how would one go about ordering one? Best Regards, Trent Flying near the Pole in the Great White North
#73307From: BILL LEACHJan 29, 1994 9:26 AM
Trent; BTW, excellent reply earlier about the weather related problems. It is possible that the Wantek drive handles connect/disconnect correctly. It also is possible that GVP is not handling tape drives correctly. Either of these can be a real problem for both the drive and the driver producer as scsi tape systems are not as well defined as are HDs. I suspect that you should have connect/disconnect OFF for the Wantek and ON for all HDs that support the feature (though beware since some drives report being reselect capable when they are not). >>And where does these "unexpected status xxx"… Well of course the "Unexpected Status" message itself is from the driver but the number is from the disk drive that was being accessed. Basically what happened is that the scsi driver issued a command to one of the attached scsi devices, received a status back; and upon attempting to decode the status, could not decipher it. Whenever a command is issued to a scsi disk drive, the drive maintains the current status for the progress of the command. In some cases the drive returns the status and in other situations the controller may ask for the status. -bill at least they got this right: "The less you know about computers – the more you want Microsoft Windows"
#73396From: Trent HawkinsJan 30, 1994 1:16 AM
Bill, Thanks. I also received a post from Gary Nush that explains the Wangtek/SCSI problem quite well: –>"The Wangtek tape drive compatibility problems are due to a 'disagreement' between the way the Wangtek tape drive handles disconnect/reconnect and the way the WD SCSI controller chip handles it. GVPSCSI.DEVICE tries to handle it can, but turning it off is the best way to avoid problems. The Unexpected Status errors are generated by he WD chip itself and passed on to GVSCSI.DEVICE for reporting. The numbers are sort of like GURU meditation numbers, where the second number's definition is different based on what the first number is. The list of all of them can be found in any WD devices book. By the way, WD stands for Western Digital. Gary Nush Product Manager, Amiga Division Great Valley Products, Inc." So I suspect it is, like Gary says, a problem between the Wantek drive and the WD chip. No problem, as GVP has been kind enough to pass along a program which corrects this problem. –>"you should have connect/disconnect OFF for the Wantek and ON for all HDs that support the feature" Well, I am running with the disconnect OFF for all my SCSI devices (and they all work, including the HD's). The only difference between the Wangtek and CD-ROM to the two hard drives is that the hard drives disconnect ON/OFF button can be initiated from EXPERTPREP on the FAAASTPREP disk (page two of EXPERTPREP), while neither the Wangtek nor the CD-ROM can have the disconnect turned off/on from this page. Trent Flying near the Pole in the Great White North
#73424From: BILL LEACHJan 30, 1994 1:47 PM
Yes, I suspect that his explainations are reasonable. Indeed, usually drive errors are reported as "mode sense" errors or "page xxxx" errors (where "xxxx" means I don't remember the correct term just now). It seems like the scsi bus driver should automagically NOT request "reselect mode" for non-disk type devices. In any event, your overall throughput may be higher with reselection off for all devices than with it on. This is very dependent upon how the system is being used as well as specific drive performance considerations. Basically, reselection allows multiple scsi bus operations to be occuring at the same time. For most single user systems this ability will not make any significant difference. On the Amiga it further may not matter since the OS will queue up multiple unrelated actions and interleave them between blocks of complete actions. For example, if you were copying a 10Meg file from one drive to another: For the situation where the entire file will be copied in one operation, without reselection the entire scsi bus would be unavailable until the command completed. However, in the first place, the Amy OS will not copy a 10 Meg file in one operation. Thus, following each individual read operation or write operation there is an opportunity for Ami to "sneak in" an unrelated operation (which in itself will cause the pending copy to wait until this interrupting operation is complete). With reselection however, the bus is available as soon as a command has been acknowledged. Thus, even for Amy, if a read (for our example) were issued to obtain say 500K of data, the drive would acknowledge the receipt of the command. At that point Ami could then go on to a different operation with a different drive since the first drive will opt for attention only after it is ready to transfer the requested data. In a single drive system (at least with SCSI-I), reselection ALWAYS slows the system down since only one operation can be pending for any one drive at any one time (on the bus). I say "at least with SCSI-I" because while I don't think that the situation has changed for SCSI-II I am not certain about that. -bill
#73443From: Trent HawkinsJan 30, 1994 5:28 PM
Bill, I run a Series II scsi and am able to access any drive and do work on it while an operation is running in the background with no noticeable change in performance. Ex. I DL my AP messages to a file on the hardrive partition DH0. While this is going on I access my CD-ROM and view IFF and GIF files, or load a program off a Fred Fish disc I have. I have not noticed any change in speed or any other problems (hang-ups, scrambling etc.). Seems that with Series II reselection has been improved from Series I. I will tank you for the post as it cleared up a few questions I had about reselection tho. Rgds. Trent Flying near the Pole in the Great White North
#73509From: BILL LEACHJan 31, 1994 10:01 AM
Trent; Beware! There is nothing wrong with Amy's SCSI-I reselection. It is the drives that were in error. Thus, if you connect a SCSI-I drive to your system, the potential is there for you to have reselect problems. BTW, you example is one where you problem would not notice the difference between reselection on and reselection off. AP does not hit the drive for large transfers in each access. I am not certain but AP may only be requesting or writing a few block at a time. There are lots of parameters associated with the Amy's SCSI system that will affect performance. Most of them are set for what is generally optimal for reselection off, multiple drives present, moderately heavy system load (multitasking) and moderately heavy DMA in use. Under such setting as are "standard", setting reselection probably results in differences that are only measurable but not perceivable. Also, the faster the drive, the less difference will actually exist and of course SCSI-II with SCSI-II drives will have a significantly smaller difference. Though I am not recommending actually doing this unless you want to embark upon a few days (weeks?) of careful testing: You could increase the MaxTransfer and buffer settings dramatically. Then play around with copying very large files (set copy's blocking size to some attainable high value also). Using activity of AP will not be valid for testing because AP appears to be specifically "tuned" to insure that it does not interfer with its own use of the serial port DMA. That is, it appears that Steve took the appoach that he should set his disk useage such that he would be able to keep up with the fastest and most demanding use of the serial port but no more. Or in other words, he keeps his demands for disk access to a small enough blocking factor to be "a good neighbor" in a multitasking system. -bill
#73553From: Trent HawkinsJan 31, 1994 7:22 PM
Bill, Thanks, but as of this time I have no problem with the way my system operates. Matter of a fact it exceeds what I want it to do, so I have no complaints. Trent Flying near the Pole in the Great White North
#73612From: BILL LEACHFeb 1, 1994 10:12 AM
Trent; That is good and also no surprise. I have played around with it a bit and though I can measure performance differences, I can not perceive any performance differences when both methods are optimized. -bill