CompuServe Thread

Amiga Vendor Forum · ASDG

#ES-300C & A4000/040

13 messages in this thread

#74213From: Don SuhrFeb 9, 1994 1:50 PM

Hello, A while ago, I purchased an Epson ES-300C and the Bundled ASDG Epson Software, and then later purchased ADPro as well… Then about a year ago I bought an A4000/040 and lost full compatibility with the scanner software. I understand that if I turn off all data caching I can still use the software but this is very inconvenient and slows down the system greatly. Does the new version of ADPro correct this? If so, thank your programmers for me… If not, WHY? Also, when will it be implemented? Thanks for your help. Don Suhr 73117,1337

#74295From: ASDGFeb 10, 1994 9:37 AM

To the best of my knowledge (again) we have not been able to dupliacte the problem on our 040 machines here (we have some 4000/040's and a couple 3000/040's as well). As any programmer can tell you, it is extremely hard, if not impossible to fix a bug or glitch if you cannot duplicate it. We run systems ranging from KS 1.3 to 3.0 and everything in between. If we ever duplicate the problem we will be sure to fix it if it is a problem with ADPro or the Scanner software. Chris Edgin ASDG Tech.

#74571From: Don SuhrFeb 13, 1994 11:45 PM

Chris, Let me get this straight. Your A4000/040's have all the Caches turned on, including CopyBack. Then you double-click on the ADPro Icon (v2.3 here) and after ADPro comes up, click on "Loaders". The list comes up, scrolls to EPSON SCAN (v3.0.2). Pick EPSON SCAN from the list. Click "Load"… At this point my system halts and I get an error code of E-1 on my scanner (ES-300C). Are you saying that you actually can scan at full speed at this point (with all caches still turned on)? If so, I may actually consider hand delivering my complete setup to the ASDG offices, in exchange for free updates for life if I am not incorrect. I don't mean to sound abrupt, but I have heard from other owners of ADPro that have the same problem and have solved it in the same way (turning off data caches including copyback before EPSON SCAN is executed)… Thanks, Don Suhr 73117.1337@compuserve.com

#74600From: ASDGFeb 14, 1994 9:29 AM

I know it sounds odd, but according to people here the problem has not been able do be duplicated here. I will do I hook one of our Epson scanners up to one of our 4000/040s or our 3000T/040 and confirm it again.

#74701From: John M. CollierFeb 15, 1994 9:24 AM

I also have this same problem with my A4000/040, Buster 11, cpu 3.1. I have to turn all caches off just to scan. I also have a problem when using Gigamem and the scanner software on very large files (30megs or larger). I don't have any of these problems when using ImageMasters Scanner software though, I can leave my caches on too 🙂

#74836From: Suresh KavanFeb 17, 1994 12:54 PM

BTW, how do you turn your caches off? What program do you run? I can't seem to find one. SK.

#74905From: ASDGFeb 18, 1994 8:37 AM

If you have WB 2.04 or above, it come with the AmigaDos command CPU. You may disable the data cache by typing: 1.>cpu nodatacache it can be turned back on by typing: 1.>cpu datacache Hope thtis helps. Chris Edgin ASDG tech.

#74954From: Suresh KavanFeb 19, 1994 12:09 AM

Thanks

#74841From: Don SuhrFeb 17, 1994 2:08 PM

John, Glad to hear from someone else online who has the same problem… Although I would prefer if neither of us had it… :> With ImageFX, are you using the Paralell Cable that came with ADPro or something else? Also, what version are you using? Thanks, Don Suhr 73117.1337@compuserve.com

#74906From: ASDGFeb 18, 1994 8:38 AM

Make sure you use the ASDG supplied parallel cable and not a standard printer cable.The ASDG cable is custom and the scanner software will not work without it.

#74915From: Don SuhrFeb 18, 1994 11:14 AM

Chris, Re: Scanner Cable. – But of course…

#74987From: Dale SchlottFeb 19, 1994 3:59 PM

Chris, The scanner problem is REAL and has been reported many times by myself and others. You really must come to realize that so many people can not be wrong. If you issue the command: CPU cache copyback Before running ADPro I gaurantee the problem will occur for you also. If it doesn't your not running on a 040 amiga. The cpu command you gave to someone a few msgs ago (cpu datacache) turns on the data cache in burst mode. That is not the normal way to run the cache on an 040 Amiga. The 040 needs the copyback mode to really run properly.

#75123From: ASDGFeb 21, 1994 2:31 PM

I have no doubt that the problem is real BUT It has not been able to be re-created on our 040 machines (3-4000/040, 3000T/040 & 3000/040). These machines defintely have 040's in them and the 3000's were in 040 mode. This has been a very frustrating problem as we cannot duplicate it and it is nearly an impossible task to fix a problem without seeing it happen. I will test this thing again ( and again and again) to see if the results changes. I will keep everybody informed. Chris Edgin ASDG tech.