Dpaint & A3000 is here!
19 messages in this thread
Hi. I sent in my disks on 7/26/91 in response to your message. Yesterday I
recieved a letter in the mail from Eric in the Customer Warranty Dept. of
EA stating that I have to send $7.50 to get my update out-of-warranty.
Isn't the update supposed to be free? Can you check in to this for me? I
specifically stated on my request that I wanted the upgrade for
compatibility with AmigaDOS 2.0.
Thanks, Scott Horn :',
Since I no longer work in customer support I would suggest calling in and
getting it straightened out. Update should be free, unless they've changed
the policy in the last two weeks. (I've been on vacation) Either way it's
still a bargain, DOS 2.0 compatability, Extreme overscan, and new file
requesters. Most companies are charging for DOS 2.0 updates. Eric is
new, so he may just may have made an innocent mistake. Call in to
415-572-2787, they should be able to help, and like I said unless they've
changed the policy in the last couple of weeks, then the update should be
free.
Orlando/EA:HQ
Thanks for the info. Scott Horn :',
I came in late on this discussion about updates. Were you saying that
updates to DPaint IV for 2.0 are available? I am installing 2.0 in my
A2000 (developer ROM set) this week, and would love to get the update. How?
Betty
Betty–
—-> "Developer ROM set" <—-
Betty, do tell!!
Jonathan
Jonathan – from Albany, NY, via whap!
Betty, Dpaint IV is scheduled to ship sometime in September, the Software
is finished and being built. Upgrade price will be $67.00 and retail price
for new owners will be $179.95, with a street price lower than that, I
would imagine. There is a free 2.0 update for current Dpaint III owners to
version 3.25 of Dpaint III. You can contact EA Warranty at 415-572-2787 on
info for that. For ordering DPaint IV or further upgrade information
contact EA Direct Sales at 1-800-245-4525, I believe they have some special
offers for those that order the upgrade early, ask them about it. Those
registered DPaint III owners should have or will be soon receiving
something in the mail about upgrades. I would encourage everyone that
reads this that has or knows anybody with illegal versions of DPaint to
seriously consider buying this version, we really don't want this to be the
last incarnation of Dpaint, but the sad truth is that many, many copies of
this software get pirated all the time. I hate to bring things up like
this, and don't want there to be a lengthy discussion on this, so this is
all I have to say on the subject. I welcome all questions you might have
on Dpaint IV.
Thanks for listening.
Orlando/EA:HQ
Orlando,
Is there any upgrade to DP IV available for owners of DP II. I never
bothered with the upgrade to III, primarily because the early versions of
it did not work with 'morerowed' systems, which made the program useless to
me. (I know this was _eventually_ fixed, but somehow the thrill was gone
:-).
Thanks….
…BobR
Yes, there is an upgrade path for Dpaint II owners as well, but I am not
sure how much it is. Call our Direct Sales Dept. at 1-800-245-4525 they
should be able to tell exactly what it is.
Orlando/EA:HQ
Hmmm… I sent in my program disk for an upgrade to 3.25, the
3000-compatible version, a month ago. Last week I received a reply from EA
asking for the other two disks and the $7.50 charge. What gives? You say
it's free, they say it's not. If it _is_ free, what can I reply back to
make them change their mind?
Blaq! – via Whap!
And why would they want the other two disks as well? (the Art and
Animation disks, I'd guess….) what in the world do they have to do with a
program update? (I haven't sent in for the upgrade, but I know I did
trash/reuse the two data disks ages ago – two blank disks are worth more to
me than the demos on them….)
–jp–seattle–
I also said that they may have changed the policy for this, and the best
thing to do is to call and find out exactly what the policy is. Like I said
before, even at $7.50 you're getting a bargain, DOS 2.0 compatability,
extreme overscan, and new file requesters. I will check with warranty next
week and find out and post a message to say definitely what the policy is.
Orlando/EA:MultiMedia
About eight months ago I formatted almost half of my program disks.
It took me awhile to realize that software piracy hurts us all. I don't
know how this message will be recieved but I'm posting it because I know
that many of the people who read it are probably in the same position I
was. The happy ending (beyond my peace of mind) is that eight months later
I now have 80 percent of the software that I deleted and the publishers
have more customers. During the time that I did not have all the things I
was used to I became more proficient at the ones I had. I was higher than
a kite too. Just Do It. You know it's right.
Gerard Menendez
Gerard,
I must be very dense this afternoon. What the heck were you saying in
that message? Possible meanings would be "I erased half of my program disks
but got pirated copies of most of it in the following months";
"concentrating on your essential, core software will let you learn it more
thoroughly than skipping from one package to the next"; "I am a reformed
pirate who's happy to report that software sales are up"…
Confused,
Blaq! – via Whap!
Well Charles, I suppose I was confessing to previously being a software
thief (We wouldn't call someone who took hammers without paying for them a
"Pirate"). I didn't know what the response would be but I felt like saying
it. I posted the message because I know that others are out there and I
want them to know that once you're on the other side of that sort of
behavior you regret it, and although you're only doing what you should have
been doing all along, you feel very good everytime you use the program that
you previously did not own. The conversation about boxes is one I can
relate to. I love my boxes.
There's something else I'd like to mentioned while I'm saying more than you
probably care to read. There are alot of people on compuserve that I
respect and I hope that my admission of a behavior left behind will not
compromise my opportunity to learn from and converse with them.
Gerard Menendez
Gerard…..
Let him who is without sin cast the first……
Betty
GM>> I suppose I was confessing to previously being a software thief
Well as as long as we're making confessions here, I belong in that category
as well.
I tended to try lots of software I hadn't purchased, and justified by
intending to buy the ones I used and erase the ones I didn't (treating them
like Shareware).
Of course, "the road to Hell is paved with good intentions". The list of
good software I was using quickly outstripped my financial ability to buy
them.
However, I DO believe that I have caught up now. I OWN every program I use,
and decline offers of copies of commercial programs.
Why the change of attitude? I really don't know. Partly because I've
written some shareware programs, partly because I can now buy my programs
at dealer cost, but mostly probably because I've "grown up".
It's certainly not because I have more money to spend! hehe… When I need
a program I can't afford, I now jump into the PD/Freeware collections and
try to find something that will do the job.
Rick,
that comment on shareware and PD software is right on the mark. I like
the healthy collection of PD available on the Amiga, which lets me stay
legit. If I want a job done, but don't want to pay fifty bucks for it, I
can usually find a PD program that will satisfy my needs and not delve into
piracy.
Blaq! – via Whap!
Gerard,
FWIW, (For What It's Worth) I was a pirate too, when I had my 8-bit
Atari. I didn't indulge heavily into my habit; only wound up with less than
50 disks' worth, which isn't much compared to most pirates, but I was a
pirate nonetheless. Fortunately, I changed my ways when I got the Amiga. I
bought my computer used, and erased all software from the hard disk for
which I hadn't been sent the box & manual! Now that's integrity. I agree
with you about the warm fuzzy feeling one gets when they think about the
responsible, ethical way they're acting. (And it's always nice to have get
into an argument over piracy and get that holier-than-thou smirk on one's
face when the other party implies everyone's doing it these days)
Especially given the size of the Amiga market. I have to admit my morals
would not be as strong if I owned an Apple or IBM, but in the Amiga world,
when a company puts out a useful, stable program I'm more than happy to
reward them with my hard-earned money.
Blaq! – via Whap!
Thanks for the reply Charles (Michael too!). I did not know how that was
going to be recieved.
Gerard Menendez