Toaster Install Problem
11 messages in this thread
Machine: Amiga 3000, 8 MB ZIP memory, PPI 68040 board, SunRize AD-516, Toaster
4000, GVP ioExtender serial/parallel port board
The Toaster 4000 software was installed on my second hard disk. I replaced the
hard disk with a bigger device and tried to install the Toaster software from
floppy. It gets to disk #9 and then stops, telling me that "An Error Occurred"
or some equally uninformative message. This is repeatable. Quite.
1. What to do?
2. What is a good way to convince Newtek to provide more informative error
messages? Or is it Someone Else's Problem?
3. I'd really like to install the Toaster software on my first hard disk, but
the install program won't let me; it won't even show me the first hard disk.
What's its beef?
Suggestions, comments, questions, snide remarks will be welcomed. Thank you.
— David Schachter
__
David Schachter
Fax: +1 415 328 7154
Internet: ds@netcom.com (preferred)
CompuServe: 70714, 3017 (slower)
I had a speed problem installing on my 4000, so I had to slow things
down to get it to work. Turn INST. & DATA cache off – use the CPU
command, I think. Also unless the software thinks you have enough
room for the installation it will not include the device name in the
requester. So you may have to delete the old system first before
trying the install — even if you do this you may not have enough
room for the new software to un-archieve. Check the last page of the
introduction section of the manual.
Another thing to look for is a file that the installation is trying
to over-write that may be protected. Of course your #9 may just be a
bad disk! But like I said, try slowing things down first.
I tried the same thing, I think: I used some 68040 software from PPI
to turn off (I think) the 68040's caching and bursting. Also, per
Newtek's suggestion, I reformatted the partition with a lower max
transfer size (128KB instead of very, very big). No difference; it
still dies at disk number nine. After a few calls to Newtek, they
said "Send us the hard disk with a fax disclaiming our responsibility
for damage; we'll load the software and send it back" and they gave
me an account number to use for the shipping.
While having to dismember the machine and losing the use of the disk
for a few days is unfortunate, Newtek's approach to service is still
pretty darn impressive! How many other vendors would offer this kind
of support? Not bad, folks, not bad. (IMHO.)
I guess the first thing you'll be doing when you get your drive back
is backing it up!
Well, let me say this about that: 40-umpteen diskettes, compressed?
I don't think so. I'll copy it to another disk partition, possibly
on another disk. That ought to do. Meanwhile, I'm looking at a used
tape drive; if it is SCSI and I can find Amiga software for it,
backups will become a tenable proposition.
Well, let me say this about that: HARD DRIVE FAILURE, it happens!
Do you really want to send your drive to NewTek again? As far as
Amiga software for backups, I recommend Central Coast Software's
"Quarterback". There are a few tape drive options out there too.
I'll back up the install to another hard disk.
— David Schachter
Cool! I was backing-up on SyQuest before I got my tape drive!
>After a few calls to Newtek, they said "Send us the hard disk with a fax
>disclaiming our responsibility for damage; we'll load the software and
>send it back"
I hope you wont have to do this everytime they offer a upgrade. Were
you told what the problem was and if it would happen again?
No, they didn't tell me what the problem was. I surely hope they fix
it too!
One thing I went through on my 3000/GVP 040 board when installing the
3.0 and 3.1 Toaster software was that the darn install program would
tell me it didn't have enough RAM after decompressing a session's
worth of disks. To add insult, it wouldn't always strike the same 8
disk session (or whatever it was) all the time! Quite irritating
when you still had another 20MB of RAM for it to choose from! I
renamed my WBStartup drawer to something else, commented out all
other "extra" things ran in my Startup-Sequence/User-Startup and
rebooted. Worked every time after that!
Outside of NewTek exploring the possibilities of popping the next
version on CD-ROM, I'd also wish they'd use Commodore's Installer and
offer the ability to selectively install items we want instead of
installing everything. 🙂