This is an archive of CompuServe forum messages from 1985 to 1995, as saved in transcripts by John Foust.
Search Results (92 messages)
Dear George: The update can now be downloaded. Go to Library 12 and download the update.txt file for complete instructions on which files to download and how to install the update. Sincerely, Tracy McKenna Okna Tech Support
Dear Mike: Thanks – we're glad you're enjoying the update. Following are some answers: 1) I can duplicate this…(yikes!)… I will report it to development. 2) Sorry, no way to do this…I'll add it to suggestions. 3) No, but we have suggested this also. Sincerely, Tracy McKenna Okna Tech Support
Dear George: I wish I could help, but the current version won't let you print Phone Log or Message Pad. There is, however, good news….the update will let you print both. It will be free of charge and posted here for download shortly. Sincerely, Tracy McKenna Okna Tech Support
Agreed! Sincerely, Tracy McKenna Okna Tech Support
#50306-
Import/Export
Message #50650
Dear John: I will report your problem to our development group for further investigation. Sincerely, Tracy McKenna Okna Tech Support
#50204-
Import/Export
Message #50649
Dear John: As I noted in my previous message, I will note this for future editions of our manual. Thanks for the suggestion. Sincerely, Tracy McKenna Okna Tech Support
Dear John: I will add your suggestion about noting which fields are the same in Import to the manual. FYI – Address Line 1=Street Address, Address Line 2=City,State, Zip, and Address Line 3=Additional Address – as I think you have discovered, but I thought I would clarify. There is a…
Dear Ed: The template file for week at a glance is DTSWEEK.TPL not DTSFWEEK.TPL. (Confusing, huh?) Try renaming that one to see if it solves your problem. You have the century option selected in your Control Panel/International/Date format… section. You will need to remove this option to avoid this problem.…
Dear Tim: I'll let Martine know your answer. Keep us posted. Tracy McKenna Okna Tech Support
Dear Melvin: I'll let Martine know you responded. Let us know if you have any further questions. Sincerely, Tracy McKenna Okna Tech Support
Dear Rolfe: Select File/Setup/Calling Cards.. from your Dialer menu. In the Access field at the top, enter the 1-800 number. In the Card field, enter your card number. Down at the bottom, in the access field, enter . In the Domestic number field, enter: 1. This will dial 1800 xxx-xxxx…..then,…
Dear Joe: There is a Supra Modem that supports both name and number download. It is a 14,400 fax modem with caller ID. Konstantin uses the modem and seems to like it alot. DeskTop Set does not currently support the name reporting, but the 4.1b update will…end of October. Sincerely,…
Dear Neill: As others have noted, DeskTop Set and WinWord 6 are cohabitating nicely on all of our machines here at Okna as well. What GPF's are you getting specifically? Have you tried contacting Microsoft? Have you upgraded to 6.0a? Following are some general solutions for solving GPF's that might…
1) Go to the Start Up Group. Select File/New.. from Program Manager's main menu. Select Program Item. Click OK. In the Description field, type Reminders. In the Command Line field, type the path to the \deskapp\dtremind.exe file. Click OK. 2) Once the Reminders program is running, it will set off…
Dear Michael: No problem. Konstantin and the developers come up with what they consider to be realistic time frames and those are the dates we give you. Unfortunately, as most developers will readily admit, those dates are ofter optomistic and need to be adjusted as the release date nears. We…
Dear David: As far as I know, voice mail is a software related rather than hard ware related issue (?) – but I could be wrong about that. We have used Practical Peripherals, Supra, and Zyxel modems with caller ID capability along with Faxing and 14400 baud with success. Sincerely,…
Dear Allan: The problem with the WFP interface and area codes will be solved in the 4.1b update. It has to do with the fact that they store the area code and the local number in separate fields and we store them in one field. The primary reasons for entering…
Dear Tom: Thanks for the info. We'll keep it on file for people who are looking into the digital/analog conversion in the future. sincerely, Tracy McKenna Okna Tech Support
Hi Miriam: See previous message. Tracy Okna
Dear Miriam: NOTE: Each calendar file has a 5 year range that starts Jan 1st of the "system date" year it was created. So, a calendar created today, would have a 5 year range from 1/1/94 to 12/31/98. 1. Change the system date in the Windows Control Panel or in…
Dear Joel: Glad it worked – I'll let Martine know. Sincerely, Tracy McKenna Okna Tech Support
Dear Jonathan: WOW! This is a weird one – I got the fax! It seems like it might be a damaged *.exe file. I would like to send you a new install diskette. Please e-mail (do not post to the forum) your mailing address and I'll get a new diskette…
Dear Michael: It looks like the month chart was designed to print in 30 day intervals – I agree that this should be changed and I will add it to the suggestions list. Sincerely, Tracy McKenna Okna Tech Support
Dear David: Patrick is still reading and helping on this forum – in fact, he was teasing me about the "asdfjkaldfjlsa" message I left the other day! 🙂 As Patrick used to do a lot of support here, the Okna Account actually has his name on it. In fact, Mike…
Patrick: Bad hair week… Tracy :>
Dear Eric: Thanks for the comment. If I remember correctly, the printout was the Daily Itinerary rather than the Schedule in the Combo Folder with the pre-printed forms. I didn't think to suggest this route, however, so I appreciate your help! Sincerely, Tracy McKenna Okna Tech Support
Dear Rebecca: Following are some instructions for customizing and creating your own Address Book print formats: How can I set up a custom print format or edit an existing one? A: Use the File/Print Setup command. 1. Select File/Print setup/Books, cards, labels 2. If a Format file has not been…
Dear Billy: I'm afraid they have to be edited manually. The suggestion has been added to our database. Sincerely, Tracy McKenna Okna Tech Support
Dear G.: The only difference between 4.0c and 4.1a is a Help file that has commonly asked Technical Support Question. I would just wait until 4.1b is released with new features at the end of this month. The update will be posted to the forum library. Sincerely, Tracy McKenna Okna…
Dear Sue: 1) Yes, you are right. I had forgotten about that little nuance. Simply enter what I told you to last time except place whatever I told you to put in Domestic, put it in International. 2) You want to select the name of the calling card (MCI, AT&T,…
Dear Eric: Good idea! I'll report it to development. Sincerely, Tracy McKenna Okna Tech Support
Dear Jonathan: This one is weird – the Wizard interface was actually written for the 8000 series and to my knowledge has run very smoothly. Is the text in the *.txt file that you exported corrupted? What happens if you try to export a smaller Category of data? When Desktop…
Dear Marc: You're welcome – let us know if you have any further questions as you get into the program. Sincerely, Tracy McKenna Okna Tech Support
Thanks Marc. We are going to try and get a 200 in here for development. Sincerely, Tracy McKenna Okna Tech Support
Dear Charlie: Stricter conformance to Windows standards is definitely on the way in the upgrade due out 1st quarter 1995. It is also my understanding that they are doing a bit of overhauling on the interface as well. We certainly hope you stick around to see these changes. Sincerely, Tracy…
Dear Nolan: Glad all is well. Tracy Okna Tech Support
Dear George: 1) Thanks for the report – I pass it on to development. 2) I'll make a note for the next time we revise our manual to spend more time on this issue. Thanks. Sincerely, Tracy McKenna Okna Tech Support
Dear David: NOT ME! I'll pass it on to Martine 🙂 Tracy
Hi Patrick! Thats about how I've been feeling lately – like my hair is standing straight up all the time! 🙂 Tracy
Dear Tom: OOOPPPSS!!! Looks like I missed something – things have been a bit hectic around here lately – what was the question? SORRY!!! Tracy Okna Tech Support
Dear Mr. Sanders: This is a bug that has been reported. Sincerely, Tracy McKenna Okna Tech Support
Dear Rebecca: You can print a "basic a-z listing" by selecting the All Records option and not selecting any Categories. This selection is made in the File/Print/Books,cards,labels… dialog box. Sincerely, Tracy McKenna Okna Tech Support
Hi Lisa! Konstantin is now estimating mid-late October….believe me – I am waiting with baited breath just as much as you are….Thanks for your patience! Sincerely, Tracy McKenna Okna Tech Support
Dear Jim: I reported this to Konstantin and he is going to change the install directory. Thanks for the info. To any users who are concerned about this – you can easily move your directories to another location – like the root. Just make sure the make the changes to…
Dear Allan: I'm not sure I understand your question. Did you drag the icons from the DeskTop Set group to the Start Up group, or did you create the icons again in the Startup group. Have you selected the Run Minimized option in the File/Properties.. dialog box for these programs…
Dear Allan: 1) What do you mean by erratic? The names don't come across every time or the wrong information comes across or what? 2) This is a bug – it has been reported to development. In the mean time, select Edit/Residence to open the Home information box directly from…
Dear Jerry: Just to add to Marisa's reply – development has informed me (and this might be of interest to a group of you that were discussing resources in an earlier string here) that DeskTop Set will reduce its consumption of resources significantly in the 4.1b update. Sincerely, Tracy McKenna…
Dear Sue: You were on the right track with Calling Card. Set up a Calling card with the ACCESS PHONE as the LOCAL UK number, and the DOMESTIC NUMBER as: *,,,,1 with enough commas to wait for the second tone. That should work. Do you have your modem setup to…
Dear Howard: DeskTop Set's Btrieve database does not have a data dictionary file (DDF) so you will not be able to read the database from another editor. We will be adding a DDF in the spring upgrade. Sincerely, Tracy McKenna Okna Tech Support
Dear Jon: Mid-late October. Tracy McKenna Okna Tech Support
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