This is an archive of CompuServe forum messages from 1985 to 1995, as saved in transcripts by John Foust.
Search Results (971 messages)
I solved my problem with the Viper and Toolbook 🙂 The answer was as simple as turning off the Viper's Turbo Palatte setting. I'm now happily running Nautilus/Toolbook at 1024x768x256 using the Viper's blistering speed 🙂 Thanx Peter Szymonik p.s. Next question – where do I find my Subscriber Info…
Surprise, the Viper drivers work fine. 🙂 I found the answer to my problem – its as simple as turning off the Viper's Turbo Palette. I'm now happily running Nautilus at 1024x768x256 using the Viper's incredible Windows speed. Peter
Linda – I use the ATI Ultra Pro at 1024×768 at 65,000 colors routinely with no problems. Ron
I had two Texel drives. One had the symptoms you described, and they got rapidly worse; I sent it back to be replaced. The second drive had minor symptoms that went away entirely with the upgrade. In addition to upgrading to 1.09 of the firmware, i also upgraded my Trantor…
Karin, >>Hi Linda! QuickTime for Windows movies are very new to the marketplace. A few subscribers have reported intermittent problems with the sound volume automatically rising to the maximum.>As far as Media Player not working since you installed the June issue, we tested ours and have no problems with it.…
Ron, >>Well, I had the exact same problems you described with the Texel drives, and they didn't go away until I got the 1.09 version of the ROM chip.
Well, surprise: there are lots of folks having problems with "the latest drivers" from Diamond. They apparently haven't done a very good job with the Viper's drivers, I'm sorry to say. I monitor this forum daily (although I am not a Nautilus employee), and I see a message from someone…
Peter, please ignore the second reply regarding lowering your resolution and number of colors. I didn't see your answer to my reply until just now. I will keep working on a solution to your problem. Thanks for your continued support and patience. Karin Gall Nautilus Technical Support
Peter, GPFs indicate an incompatibility between your video card driver and ToolBook. Are you running in a high number of colors? If so, try lowering them to 256 or lowering the resolution to 640×480 or 800×600. Also, have you updated your video card drivers lately? If not, you might want…
Hi Linda! QuickTime for Windows movies are very new to the marketplace. A few subscribers have reported intermittent problems with the sound volume automatically rising to the maximum. We have passed this onto Apple so that the problem can be resolved at a future time. As far as Media Player…
Hi Karin, I have the very latest Viper drivers and board ROM. I don't want to drop resolution for a number of reasons, the main one being that I'm running PCTOOLS for Windows and resetting my elaborate desktop takes forever after a resolution change. Also note that while Toolbook may…
Well, I had the exact same problems you described with the Texel drives, and they didn't go away until I got the 1.09 version of the ROM chip. Ron
Ron, Thanks for the reply but I don't really think it is the CD-ROM drive (at least not the GPF with Media Player nor the problem with volume of the sound card). And the other system error happens at random times (ie I can't figure out the pattern yet) and…
John, the June issue was shipped a little late. You should receive it anytime now. I apologize for the inconvenience. Thanks for your patience and your continued support. Karin Gall Nautilus Technical Support
Hi Peter. The problem you are experiencing is caused by a conflict between ToolBook, Windows, and the video card drivers. If an application performs correctly with one driver but doesn't with another, it is highly likely that the problem is with the driver. Have you updated the drivers recently? We…
Nautilus – Can't run
Message #52816
I'm having a fatal problem with Nautilus on my new Zeos 486DX2-66 system. The system uses a Viper VLB video card, and no matter what I do, I get GPFs when running Nautilus – and the error messages points to Toolbook as the cause. I run at 1024{x768 and I…
I have seen similar problems on machines where the CD-ROM drive was beginning to malfunction; it is worse on some disks than others. After a time, all disk may become hard to read. Often, oddly enough, an upgrade of the ROM chip will solve the problem. If not, the drive…
#Problems with June Issue
Message #52785
I am having several problems since installing the "upgrades" that came with the June issue of Nautilus. First let me describe my system. I am using a 486-33 with 16 meg of RAM, Diamond Stealth video card with most recent drivers in 1024x768x256, Pro Audio Studio 16 sound card with…
JUNE ISSUE
Message #52716
NCS, Could you tell me when the June Nautilus was shipped too subscribers overseas, Spain in particular? It seems to me that I should have mine by now. Thanks [Wed 11:54a 14-JUL-1993] ***It rains in Spain mainly on the Plains***
Good point! Ron
I don't say Nautilus is bugfree but I have had it for a long time and this is the first time it has bothered me. The way I see it is looking for bugs is what you do when you bu a application that you expect to function well. This…
Morey, Please advise what kind of video card and sound card you have and the date and time stamp of the drivers. Also, please advise the CPU and clock speed of your computer, the amount of RAM, and what kind of CD ROM. General Protection faults usually indicate an incompatibility…
Dan, >>FWIW, I have been getting Nautilus for some months now and have not had any problems until the June disk.>I have a Stealth VRAM. When using the Stealth drivers I get a fatal error. This error occurs nowhere else. When I switch to the regular old VGA drivers, I…
Nautilus 1.78 s/w probs.
Message #52537
Thought you might like to know that the new v1.78 software on the June Nautilus does not work with my Cirrus Logic graphics card when it is set to more than 256 colours. This is irritating as I need to switch drivers just for Nautilus. V1.77 was OK. William
Steve, You're right that Nautilus ships with lots of bugs, but usually a given bug affects only some of the subscribers. And Nautilus publishes corrected versions on subsequent discs. Given the enormous quantity of material that Nautilus distributes each month, don't you think it's fair to cut them a little…
Morey, I installed the June issue of Nautilus last night. After reading your message regarding problems playing .FLI files on MMPLAYER, I tried a few of my .FLI files and they ran fine. I doubt the problem is with the Nautilus install alone, but could be a combination of things.…
It arrived today! Thanks for prompt reply. Steve
I took out my Diamond 24x board and replaced it with my 4 yr old ATI Wonder- still have same problem. steve
#JUNE ISSUE & .FLI
Message #52350
I am certain that right after I installed the new Media Player in the June issue (the one that allows Quicktime Movies) that my media player will no longer play .fli files. I get an error message saying "General Protection Fault Error caused by MMPLAYER in AAVGA.DLL". I am quite…
Steve, the June issue was delayed. You should receive it any time. We are sorry for the inconvenience and promise to be on time in the future. Thank you for your support of Nautilus. We value your patronage. Karin Gall Nautilus Technical Support
I will pass your suggestion regarding multiple copies of onto our development staff. If you have other problems, please let me know. Thanks for your support of Nautilus. Karin Gall Nautilus Technical Support
The problem was actually mine; don't blame Nautilus for *this* one. I omitted a critical line of code that caused the wrong .DLL file to be hooked in on some systems. Nautilus was kind enough to put a correct version on the subsequent month's disc. Ron
#Missing June Issue
Message #52319
Is there a problem with the June issue? I have yet to recieve my copy here in the UK. Steve
The problem was fixed in the 3-6 edition. Look for it in Nautilus Services corrections/updates. I have to say that I have never ever EVER had buggier software than Nautilus. I have spent hours and HOURS trying to get things to run only to find out that it was a…
I agree, and I complained and they sent me some! I suggest that everyone do the same, as you paid for them when you signed up!
Karin, I don't have a full copy of toolbook, but I do have more than one application that is a toolbook application. I put the toolbook files common to Nautilus and the other applications in a single directory. Every time Nautilus issues new software, they copy all the toolbook files…
I wrote that application, and it sounds like a bug. I'll look into it and see. It's possible that the driver being called at that point is not installed on your system, however, and all the bug fix would do in that case is eliminate (and handle) the failure to…
#M-Madness problem
Message #52218
Hi, When I try to start Multmedia Madness in the 3/5 issue of Nautilus, after pressing "Click me" the first time, I get the following Toolbook error: "Not a number:." I can continue with other things but nnever start anything from "Click me" Any clues? — Bjarne
#no more sushi?
Message #52207
I miss Sushi too. I've been looking for it the past few disks. I was also disappointed at the dropping of the plastic envelopes. The least you could do is print the cheap paper envelopes. DD
Hi there! Thanks for your message on CompuServe. You said in one of your messages to Ron Wodaski that you had a full copy of ToolBook. It sounds as if you are having ToolBook conflict errors. First you need to make sure all versions of Toolbook have the same date…
Unfortunately, Diamond has not done a great job on its video card drivers for quite a while now; you are not the first to register the problem with the Stealth drivers. Ron
Compuserve Demo?
Message #52158
Dear Nautilus, I was told that you folks have done some sort of electronic Compuserve demo/tutorial. I'd like to look at it. Where can I find this demo? Nina
FWIW, I have been getting Nautilus for some months now and have not had any problems until the June disk. I have a Stealth VRAM. When using the Stealth drivers I get a fatal error. This error occurs nowhere else. When I switch to the regular old VGA drivers, I…
#FATAL ERROR
Message #52138
Just a follow up to my previous msgs- In trying to solve the problem, took out Dblspace, changed video boards and reinstalled all Sblaster 16 & CDROM cards. Using PCTools changed or verified all DOS Nautilus files were A and not ReadOnly. Still have the same problem. All other CD…
No, bught I may have multiple copies of toolbook files. I'll use pctools to locate them all and delete them. What is really odd is that I have no problmes with other CD's. I only have 2 Nautilus disks, May and June. the May issue does not give me the…
I was wondering if you had the full, retail verson of Toolbook somewhere on your machine, rather than simply multiple versions of the runtime. Having a toolbook directory on your path can cause problems, because TB can get confused about what goes with what — changes to the .ini files…
#fatal error
Message #52016
yes. It was put there several times by various CDroms and updated with the June Nautilis version. steve
For what it's worth, I've tested many video cards in conjunction with a book I wrote (Multimedia Madness), and Diamond's drivers were problematic more than anyone else (including ATI). Those drivers could be the problem, and probably are judging from the "s316.drv" portion of the GPF message. Ron
Hi Linda. Volume 3-6 of Nautilus was not mailed on time because of a delay in receiving the printed graphics that accompany the disc. You should receive the disc sometime this week. We are sorry for the delay. We appreciate your support and patience. Thank you very much. Karin Gall…
Hi Paul! Volume 3-6 of Nautilus was mailed out late last week. The mailing was a few days late because the graphics that accompanied the disc were not received on time. We are very sorry for the inconvenience. You should receive the disc sometime this week. Thanks for your patience…
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