This is an archive of CompuServe forum messages from 1985 to 1995, as saved in transcripts by John Foust.
Search Results (67 messages)
Dear What's-yer-name, Glad to hear Mike was on the ball (he always is). I don't even pretend to keep track of SCSI compatibilities and problems, so I rely on the hard-core tech support guys to handle them. I will appreciate adding the board to my list of potential trouble spots…
Sorry, I didn't mean it to sound that way! If anything, I was incredulous and delighted that the seemingly unsolvable was solved. Which gives us another set of questions to ask every user: what else is sitting on the table with your CD recorder? Are you in the flight path…
Well, you've got me stumped. I'm forwarding your original message to a friend at Pinnacle Europe who has been very reliable and quick in helping Pinnacle people for me. No, you don't need MSCDEX to record, only if you want to use your recorder as a reader and/or use some…
Dear David, You solved your problem thanks to Jennifer? You mean moving the tape drive makes you able to consistently produce discs that can be read on the Mitsumi? I would really like to confirm this, as another piece of info to retain for future reference. Thanks, D'
Dear Harry, You're still coming through as Daniel… I know RCD-PC well because it is Incat's Easy-CD Pro OEM'd under that name by Pinnacle, and I write all the manuals, among other miscellaneous tasks, for Incat. But I'm not sure why setting SmartDrive off works or doesn't. The chief of…
Someone from Pinnacle Micro is usually around. In the meantime, try detailing your problem — maybe I can help. Best regards, Deirdre' Straughan Incat Systems
Dear Daniel, When you burn from a real image file using RCD-PC, try setting Windows' SmartDrive OFF by issuing this command from the DOS shell: SMARTDRIVE x- (where x is the drive letter of the hard drive on which the real image is stored) We've found that sometimes this helps.…
Dear Mr. Chambless, You may want to have a look at Easy-CD BackUp; there's a text file describing it in Incat's library (GO INCATS). Best regards, Deirdre' Straughan Incat System
Jennifer may be onto something here. I remember the message she refers to, and also a note from Tony Lavender, a servo engineer of long experience who advised us "not to sneeze while recording." I also look forward to hearing what Verbatim tells you. Best, D'
What kind of CD-ROM drive are you using to try to read them? Deirdre' Straughan Incat Systems
I'm willing to bet that no one's ever had to send in a Plextor drive for that kind of adjustment… Maybe we'd better ask someone else. Best, Deirdre'
I've also heard of entire batches of "bad" media in which there were random failures of a number of discs in the batch. It would give us more data if you could try a couple of discs from a completely different brand and/or batch. Ciao, D'
CheckCD
Message #118268
Dear Monika, does Check CD only work with particular SCSI buses or something? I tried running it on my Compaq Pentium today, which has a PCI SCSI bus that nothing gets along with, and it kept insisting there was no disc installed. Looks like a nice utility in any case!…
How? An Optimum Power Calibration is performed for each disc by the CD recorder, within a recommended range set by the disc's manufacturer and coded into the disc itself for the recorder to read (if I have understood the standard correctly). This is done according to the standards and we…
Dear David, Can you find any factor in which discs are read and which not? Different media? More or less data on the disc? I've seen some statements that some Mitsumis have particular problems reading "near the edge." Thx, D'
I'm the first to agree that it all _should_ work, and that the problem is growing more serious as CD-R discs become more common, and more people are discovering what their CD-ROM drives can't do. As you say, the problem is even more frustrating because the problems people have seem…
Dear David, _Which_ Sony and Panasonic drives did you test on, and what software are you using to verify? My database contains trouble reports on Sony 33As and 55Es, and on an unspecified model of Panasonic. Again, try to borrow a proven reliable drive from someone and test on that.…
By force of numbers, you're right that it's more our problem than theirs. And up till now we've seen exactly that attitude on the part of a number of CD-ROm drive manufacturers. Unfortunately, there's nothing that those of us who "make" gold discs, from the CD recorder or mastering software…
Dear David, Pinnacle OEMs only our Windows software; they wrote their Mac stuff themselves (though I hear they're also offering Toast now). Do you mean which of Pinnacle's Mac or Windows came first, or which of ours? Easy-CD Pro was originally developed on a Sun and ported to Windows and…
Dear David, I have been making a little database of stuff gathered around CompuServe and the Internet on problems reading CD-R discs on CD-ROM drives, and Mitsumi does seem to be a problem drive, though I have yet to find anyone who can tell me _why_. I strongly second Kathy's…
Dear Neil, you might check with Pinnacle for a software upgrade. I believe (but cannot swear to it) that they are now shipping our MM version which will allow you to record multisession (or non-) discs in Mode 2. Best regards, Deirdre' Straughan Incat Systems
Easy-CD Pro 3.0 demo
Message #118058
A downloadable demo of Easy-CD Pro 3.0 is now available in the Incat library (GO INCATS). Best regards, Deirdre' Straughan Incat Systems
Yes, in Windows 95/NT. We will have a Pro NT version shipping when Windows 95 is officially released. Best, D'
You should address your prayers to Ganesh, who is the god of (among other things) writers! Best, Deirdre' Incat Systems
Plasmon says it could be done, but so far no one has written software to support it. Ciao, D'
Yep. Make sure you follow the procedures outlined for recording an audio disc, and closing the session as CD-DA. Should work fine. Best, D'
I'm not quite sure if you're asking this, but in case you are: There are some new types of recordable discs out, notably from TDK, which are intended for use only in some new CD recorders which can only be used to copy audio CDs. (I believe there's some copy…
It's not Foreign File Access that does it; I'm having a hard time finding a name for what it is without causing exactly that confusion. It's the Apple Extensions, sometimes called Apple Level 2 Extensions, to the ISO 9660 standard which allows the resource fork to be kept in an…
Dear Carl, did the Pinnacle tech give you any solid reason for that recommendation, or was it based on experience, or what? Thanks, D'
As a matter of curiosity, what is the "something better" you would recommend? Cheers, D'
You are right that Easy-CD BackUp, and its twin sold by Pinnacle, do not automatically close a session with every write. This is done to save space on the disc (you lost 13 megabytes in lead-out for every session closed), and we are assuming that usually you would be making…
Sorry, that's not a dumb question, that's me assuming too much. There's a file in the Incat library (GO INCATS), "Reading Multisession Discs: Problems" (MULTIS.TXT), which explains the problem. It's not that you have done the wrong thing (nor could you with the software), it's that CD-ROM drive manufacturers have…
When an ISO disc is cut from a Mac, it is possible to use the Apple Extensions which put the resource fork into an associated file (allowed under ISO, not DOS), and to allow the long filenames. Incat's Easy-CD Pro for Macintosh implements the Apple Extensions automatically, and I think…
Well, I've personally never heard of it, but will forward your original message on to my friend here and see what he says.
You might want to have a look at Incat's Easy-CD BackUp software, whcih works with any of the CD recorders. There's a brochure in the Incat library, GO INCATS. Best regards, Deirdre' Straughan Incat Systems
Good lord! You'd think that waitress would have learned something, and I hope she got fired since she lost the restaurant customers. If the tip system is so taken for granted, it clearly isn't working. Here in Italy we rarely leave tips, and then only (the equivalent of) a dollar…
A friend of mine who has lived in New York for 40 years sees it this way: "If you're never going back to that restaurant, don't bother to tip at all." I'm not sure I want to extrapolate that to Pinnacle, however…
I'd just like to clarify for the sake of those who don't know me that I live in Italy, work in cyberspace, and sometimes commute to California, but Incat also has an office in California that can be reached at (800) 77-INCAT. Best, Deirdre' Straughan Incat Systems
What a bunch of copy (In)cats! (just kidding, just kidding…) D'
Dear Michael, Incat will have an NT version of Easy-CD Pro by the end of summer (in time for the official release date of Windows 95). If you want to see what the current version looks like, there's a downloadable demo in our forum (GO INCATS). Best, Deirdre' Straughan Incat…
Microsoft has created an extension to ISO 9660 called Joliet to handle long filenames (how gracefully I don't know). Software makers like us just have to support Joliet to get them onto our discs. Ciao, D'
Wow! Someone from Toshiba is actually monitoring this forum! I am very impressed — aside from the reliability and versatility of the drives, it's good to know that Toshiba cares, unlike some others who shall remain nameless… Welcome, and please stick around. Best regards, Deirdre' Straughan Incat Systems
If that's the case, I suppose that 3.0 "runs under" Windows '95 and the NT version will truly "support" it. We have made it clear to Windows '95 users what they're getting; I'll have the packaging checked on this (thanks for the tip, George). D'
3.0 supports Windows '95 in 16-bit mode, which I believe is clearly stated in the press release. We will have another version out later this year which will be 32-bit, and will therefore support Win '95 in 32-bit mode as well as NT. Ciao, D'
John Mike Wright from Incat Systems USA. I have reported in a couple of places to Microsoft that Windows 95 and NT do not have drivers for reading from the CD recorder. The RCD 1000 is a SCSI-2 reader and should read multisession discs with a standard CD ROM driver.…
New Incat Materials
Message #116688
Lots of new stuff in the Incat library (GO INCATS) — error messages for all program components and CD recorders, data sheets on new products, etc. Happy reading! D'
Not until there's a driver for it, but I think that's the only thing you have to wait for — there's no hardware reason why any CD recorder shouldn't work under NT. Have you tried asking Pinnacle if they know of one? I'm looking into this in the meantime and…
Well, you've still got a few other platforms to choose from: PC, Mac, CD-I, and (forgot to mention earlier) 3DO. Maybe some of the other game machines will support it, too. And, as I said, the Kodak players are available in Europe as a current item. Whether the technology has…
Dear Patrick, Whether or not you need or would gain anything by having two SCSI cards is open to debate; we've never seen any improvements in our own testing. You presumably have some version of the RCD-PC software that was bundled with the drive? If so, get it upgraded –…
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