This is an archive of CompuServe forum messages from 1985 to 1995, as saved in transcripts by John Foust.
Search Results (62 messages)
Michael We'll try it here and get back to you. Marisa, Okna Tech Support
Joe Hitting the space bar or clicking the talk button both will disconnect DTS from your modem. Try reinstalling DTS an executable file may be corrupted. (??) If this doesn't work let us know. Marisa, Okna Tech Support
Jon Our fax number is 201-909-0688. I will pass your note on to Tracy. Marisa, Okna Tech Support
Howard, Please send your address and serial number to our Okna account 71333,2161 so I can make sure you are on our mailing list. Marisa, Okna Tech Support
Your welcome.
Rick, No, DTS will only work with a stand alone telephone line. Marisa, Okna Tech Support
DTS version 4.1a/4.0c is a beta version with WinFax Pro. Our version 4.1b will be fully integrated with WinFax. Marisa, Okna Tech Support
Thanks for the suggestion. Our developers have a lot in store for the program in the near future. Marisa, Okna Tech Support
Tom Btrieve Technology recommends using share.exe with Btrieve databases. I am not familiar with vshare.exe. Marisa, Okna Tech Support
Eric You are right you cannot change the font size when printing a schedule in the combo folder. Adding the choice of font point size is a design error on the programmers part since the font scales itself to the space allotted. Currently the only way to print out a…
Ellery, I will respond to your e-mail address as requested Marisa, Okna Tech Support
DTS is a stand alone product. A network version will be available in 4.2 which is due for release first quarter 95. Marisa, Okna Tech Support
Buzz I will add your suggestion to our database. Thanks. Marisa, Okna Tech Support
Florian No, you cannot export into a double back slash format. But, you can export to a .csv or .tab file…call the file up in the DOS editor and do a search and replace. Marisa, Okna Tech Support
Jerry, The brochure that you received will be mailed out through the end of this year. The feature you are referring to will be available in our free update to 4.1b at the end of this month. 1. 4.1b will have the ability to play .wav file sounds. 2. No,…
Robert, That's what I was going to say…:-) (thank you Michael) In the local+one section you can have 1 this will dial a 1 followed by the 10 digit number. Then for each record you need to dial this way select Dial/Options…and change the format from "default" to "local+one". Marisa,…
Benjamin, I have heard of a problem with events in Calendar. I have researched it and discovered that there is a problem only if you leave Calendar running overnight without closing it. It seems that when the system date changes overnight DTS is not able to switch to the next…
Daniel In Address Book if you are logging all of the calls you want to bill… you will be able to export the phone log from DeskTop Set. You can export in a tab delimited or comma separated values format. This file can then be opened in a spreadsheet program…
If you have a red flag next to one of your events it means that it is marked as a "key event". We are not aware of any problems with this feature and are not able to duplicate it. Please check to see that your mouse is working properly. As…
Tom Thanks for the info…I will pass it on. I think he was having a cable problem. Marisa 🙂
#Sharp YO610
Message #46258
Does anyone have a Sharp YO610 palmtop? If so can you tell me specifics on how the download works for you? Thanks Marisa, Okna Tech Support 🙂
Joe We only download to the HP95LX palmtop. We will be adding the HP100LX in version 4.2. I don't know if we will add HP200LX….if not I will add it to our suggestion list. Marisa, Okna Tech Support
#Should I Wait for 4.1b?
Message #46103
4.1b is just an update and will not "map" ACT! differently. It will be free for anyone purchasing DTS now. Marisa Harris, Okna Tech Support
Barry, The group problem Jim was referencing was not being able to drag and drop a name into a group. The "bug" you are refering to is known, it happens when you select a name from the group DTS points to page A1 instead of going to that persons record.…
James DeskTop Set uses 18-24% of system resources. Sorry, there is no way around it till the new Windows release. Marisa, Okna Tech Support
Thanks for the info. Marisa
See message 43614 for a reply to your "competitors version" question. DeskTop Set uses 18-24% of system resources. I am not aware of any "add-on" that reduces resource requirements. Verison 4.0 of MS Windows will eliminate the current strict limitation of system resources. Therefore our development group has decided to…
Your welcome. Thank you for your suggestion. You have the most recent version. 4.1b is due out shortly. It will be posted on the forum as soon as its available. Marisa
Arthur I'm glad it worked out for you. I will let Tracy know. Marisa, Okna Tech Support
Pat Please contact Emily at our office 201-909-8600 between 9-5 eastern time. She will arrange to have UPS pick up the package from you and have your account credited. Sorry for the confusion. Marisa, Okna Tech Support
Pat I'm afraid they have to be attached to something. Here are a couple of examples that might help. You can create an address book entry called "notes" or "misc." and attach any notes to it. In the Calendar you can type in "notes for today" or "general notes" on…
Jim I would greatly appreciate it if you could drop me a backup of your files. As I explained to Barry, we were unable to duplicate the problem you were having with drag and drop. I tested it on three computers here and can't figure it out. Thanks. Marisa
Trent You need to export out of Packrat into a comma separated ASCII file. Make sure when doing the import you select the .csv file. I'm not aware of any problems with this import, please let me know when the GPF is happening. I'll check with Martine…she has been testing…
Tim I'll let you know what happens when I get your backup. Marisa
Fred, Sorry, DeskTop Set sorts by whichever name is listed first. You can edit your records simply by typing over the name on the white page. Marisa, Okna Tech Support
Tim You can only set up recurring events daily, weekly, monthly or annually. The easiest way to set up non-regular recurring dates is by setting them up seperatly. I will add your suggestion to our database for a future version. Thanks. Marisa Harris, Okna Tech Support
Tom Our fax number is 201-909-0688. You can set up the download to specific categories. In File/Utilities/Sharp Wizard/Telephone list… check to see if you have a category highlighted on the right side. Also, check in File/Utilities/Sharp Wizard/Business Card… to see if you have a category selected there. Marisa
#43281-
VNDWD.386
Message #43336
I passed the information on to Tracy.
Alan 1. For error 1002 please run file doctor, select all 4 options. Please note that running file doctor takes approx. 2-3 seconds per record so you might want to do it at the end of the day. 2. A KRNL386.exe is a Windows error. Please 1. Locate the file…
Tim If you have set up merge fields when creating your custom fields they will be in your "picklist" for export. Please check your setup for custom fields on page 31 in the manual. (i.e. Field name=Nickname, Merge field/Keyword=). Marisa
Doug You can send us your name, address and serial number to our e-mail account 71333,2161. I will make sure you are listed as a registered user. 4.0c and 4.1a are exactly the same program. Yours has an extra help file called "Tech support Q&A". Marisa Harris, Okna Tech Support
Dave Sounds great, thanks for the suggestions. Marisa
Jim I don't recall an earlier message on this topic from you. I have checked with the other reps here and no one has heard of your "blow away" problem. Please make a backup of your files using the DTS backup utlity and send it to me at Okna Corp.…
Fred, Jr. is a freeware demo that has limited options. I don't have specifics because we don't provide specific support for it, we recommend using the help files provided. I believe that you cannot add pages, you cannot print and there is no To Do list. Marisa, Okna Tech Support
Jim DeskTop Set uses 18-24% of system resources. Thanks for the note I will look into it. Marisa, Okna Tech Support
Tim There has been a problem related to topic pages that occurs completly at random. This will be fixed in 4.2. If a topic page is missing try and locate the page by selecting Find/Exact or Show/Topics….. if you can get to the page this way then select Page/Gather and…
Jim Thanks, I'm glad your enjoying DeskTop Set. I am not aware of any problems with dragging and dropping names into groups. I have tested it here and it seems to work O.K. If this continues please send a DeskTop Set backup to me at Okna Corp. 12 Rt. 17…
When exporting to a Quattro first select the fields you would like to export selecting Quattro as the format. Second select the range you would like to export. DeskTop Set will export automatically to a *.wkq file which can then be imported to Quattro. I'm not aware of any problems…
Guy You can only print bold text for either your entire template, header or footer. Currently there is no way to shade specific areas, I will add that to our suggestion database. We will have a printing update scheduled for release with version 4.2. Thanks for the suggestions. Marisa, Okna…
Your welcome.
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