CompuServe Thread

Final Copy Complaints

85 messages in this thread
#39438From: Michael CullisonMay 16, 1992 11:15 AM
Okay…I took the plunge and bought Final Copy because I couldn't stand excellence! anymore and now I feel ripped off. Can't anyone write a decent WP for this damn Amiga? Yes, the output from FC is terriffic, I'll grant you that. But getting to that point is something else. Who in the world would write a WP that opens only one document at a time? Kinda tough to cut and paste from one file to another when you can only open one at a time. Would be nice to have a delete file function, too. Never seen that missing from a WP before. One of the worst things is the screen display, which is nothing short of horrendous. I mean how the hell am I supposed to read what I've written? Terrible…. There are some nice things about FC, but it seems terribly crippled, especially the one file open at a time business. Never would have dreamed it was so limited in function or I'd a saved my money for something else. BTW, I'm running this thing on an A-3000 with an HP DeskJet 500. Both are brand new, but I am an experienced Amiga user–this is my second one. Is there anything I can do to make this program functional? Mike Cullison
#39477From: SoftWoodMay 17, 1992 11:48 AM
? One of the most difficult things a developer goes through after spending considerable time, energy, money, personal relationships, and etc. on bring a product to market is to respond to the type of message you just left. The first thought that came into my mind was to rip into your dialog with an equally offensive one of my own. However, after a few moments of thought, and a count to 1000 or so, I decided against it. FC will easily open more than one document at a time – if you have enough memory to accomodate the new window. We have A3000's here at SoftWood and regularly open multiple windows. If you have version 1.1 or 1.2, your screen rendering will not be as good as version 1.3. If you do have either of these earlier versions, and send in your registration card, you will get the latest version (free of charge) – let's see you get that kind of support from our competition. Your comments about no one being able to write a decent WP for, as you put it, "This damn Amiga", show the kind of thought you must put into your dialog. Are you happy with anything you buy? In cases like yours I wish I could point out the benifits of Final Copy, but I doubt if you could appreciate it. I do, however, hope you at least get your money's worth out of the program. If good output is the only thing you like about Final Copy, you can be assured that it is as good, if not better, than anything you will find on the Amiga or any other computer.
#39498From: Bill RobertsMay 17, 1992 4:57 PM
I recently purchased Final Copy. I have Excellance! 2.0, and had been using it for some time. I now use FC for all my new work. The reason is the ineterface, but I must add my voice to Michael Cullison about the display. Even under 1.3, it is pretty bad. The lower case f and t can easily be mistaken for each other. If it weren't for the excelent output, I would not have cut over to FC. I am afraid I must rate the screen display of output as just barely adiquate. There was another letter in the batch I just downloaded about only loading one document at a time. It is not clear from your documentation that you can have more than one document at a time. I also wish you had an insert capability, so that I could insert one document inside another. The open, cut or copy and paste works, but can be awkward or impossible if you don't have enough memory. Bill Roberts in Ellettsville In. via Whap!
#39505From: Mike DoodsonMay 17, 1992 5:36 PM
Well, I got FC after that glowing Amiga World review and haven't regretted a penny. Having tried PenPal, Wordworth and numerous older WPs for the Amiga FC suits me down to the ground. The immediate Nimbus fonts put Wordworth's compugraphics to shame – but can we get more Nimbus fonts? I regularly open more than one document and cutting and pasting between them is a piece of cake. Sometimes I have even opened multiple copies of FC each with multiple docs (can't remember why though!) Although FC still isn't as good as most Windows WPs (sorry guys) it is the best I've seen on the Amiga. Just thought I'd put my ten cents worth into the discussion! Ciao!
#39509From: SoftWoodMay 17, 1992 7:03 PM
Rendering outline fonts on a low resolution device like a computer monitor will never be as clean as rendering hand-tuned bitmapped fonts that were designed for a specific resolution and point size. Quality output was the primary goal behind the release of Final COpy. A secondary goal was to provide quality features for an extremely reasonable price. Although FC currently has a suggested retail price of $99.95 I doubt if many people pay that for it. I've seen it in mail order for as low as $59.95. I don't know if you know this or not, but that is less money than most companies sell a family of 4 outline typefaces for. Still, with Final Copy, one can never say "you get what you pay for" when it comes to output quality. It simply is the best you can get on the Amiga or any other computer! Not bad for less than $100! Another reply to the original message that started this asked about fonts. We have just released volumes 3 and 4 of SoftFaces. Each volume comes with 25 typefaces. This brings the total typefaces available for FC to 135 (35 comes with the program, 100 in four volumes of SoftFaces). Everyday we get 20 to 30 letters from Final Copy owners. Whether the letter is to thank us or to request new features it is nice to finally see quality output on written communication created on an Amiga. All programs have room for improvement. There are many features that would work well in Final Copy. Unlike other companies that made big money quicly in the Amiga market, and then left the Amiga market for greener pastures, we have 4 full-time programmers working 5 to 6 days a week on the upgrade to Final Copy. Although FC is currently the best-selling word processor for the Amiga in North America, it will get better as time goes on. If you have features you want to see, list them here or send me a letter. Woody
#39523From: RON TROYMay 17, 1992 11:59 PM
Well said Woody! Of course, you've already heard my list of requested improvements. 🙂 BTW, I do agree with the one comment; the display is still hard to read, at least with small font sizes (11). But anything new I do gets done in FC. Ron
#39540From: Bill RobertsMay 18, 1992 12:32 PM
I know that the output to a low resolution monitor is difficult, and if you are trying to produce WYSIWYG output there are problems. It would be unrealistic to expect the kind of monitor displays on an Amiga monitor running 640×200 that I get on the HP 19 inch moniters at work. But my vision is not as good as when I was young, and reading the display in FC is a chore. I am not visually impaired, either. Someone with a real vision difficulty would be locked out. FC is an excellent word processor for the price. But it seems a shame that the main means of communicating with me (the screen) doesn't look better. Perhaps a View of about 125% would be the answer. I would be more than willing to give up one of the smaller views. Also, where can I get some more Fonts. I would like to use FC to do some advertising brochures (in fact, that was one of my hopes when I bought it)? Are there some other fonts besides your Soft Clips available (even from other publishers)? Bill Roberts in Ellettsville In. via Whap!
#39742From: SoftWoodMay 23, 1992 1:16 PM
Bill, we just released volumes 3 and 4 of SoftFaces. That brings the total typefaces available for FC to 135. We just mailed information about these two volumes to all of our registered users – you should get this info next week. Each volume of typefaces contains a mix of display and normal typefaces. All typefaces are licensed from either International Typeface Corporation or Letraset via ITC.
#40452From: PETE GARCIAJun 12, 1992 3:10 AM
I purchased my copy about mid-May, will I be getting any info on the new volumes?
#40508From: SoftWoodJun 13, 1992 12:35 PM
Yes, soon after we get your registration card, we will send you the catalogs. Woody
#39640From: Denny Atkin [COMPUTE/AmiMay 20, 1992 5:49 PM
Mike, MS Word is a $495 program that discounts for $275. Final Copy is a $99 program that discounts for $60. You don't get Ferraris for Yugo prices.
#39666From: SyndesisMay 21, 1992 9:05 AM
What? You mean, I paid $500 for my Amiga 500 and now I have to pay $60 to get a decent word processor?
#39682From: Bill RobertsMay 21, 1992 8:04 PM
>> I paid $500 for my Amiga 500 and now I have to pay $60 to get a decent word processor? Life's a bitch, and then you have to use MS-DOS. Bill Roberts in Ellettsville In. via Whap!
#39685From: SyndesisMay 21, 1992 9:03 PM
You can get a very serviceable PC clone for about $400 from most any used computer store… 286, 1 meg, mono monitor, 20-30 meg hard disk – what more do you need? Buy an old version of Word Perfect and quit complaining. 🙂
#39788From: Steven D. KapplinMay 25, 1992 1:28 AM
Woody, I'll put my two cents into this. I use FC and think that it's an excellent wordprocessor, however, when compared to MicroSoft Word for the Mac, FinalCopy and all the other Amiga wordprocessors lag woefully behind. I would like to see a display of black print on a white background, a formula formatter like that in Word with full graphic support and autosizing of math symbols and functions. A true glossary with the ability to configure glossary entries into a special menu item, a complete speller/thesaurus, formatting capabilities rivaling that of DTP programs, table generation, complete built-in help facility. I would suggest that you take a look at Word on the Mac as an example of what a great wordprocessor is and the goal for a truly great Amiga wordprocessor. Not to deprecate the wordprocessors available for the Amiga, there are a couple very good ones which include FinalCopy and ProWrite, but they lag behind the great ones available on other platforms. Since you say the FC has become the best selling wordprocessor for the Amiga, I hope you will be able to funnel the profits to the further development of FC into a truly great wordprocessor.
#39511From: Michael CullisonMay 17, 1992 8:02 PM
I'm just tired of getting ripped off on Amiga productivity software that can in no way hold a candle to similar progs in the DOS and Mac world. I'm used to using MS Word on the Mac and that is my standard of comparison. You can say what you want about it, but in the Mac world it's a pretty damn popular WP. I expect anything in the Amiga world to be AT LEAST that good, since that standard is out there to shoot for. I don't think that's asking too much. I'd be willing to pay MS-type prices, too, if I thought I was getting my money's worth. I'm sure FC will open multiple docs, but isn't it a bit of a memory hog if it cannot open 2 small docs on a 3000 w/ 2 megs of RAM? Even excellence! can open a bunch of docs before running out of memory. You didn't address the question of why there is no delete function–not asking too much for a simple delete file command is it? The version I have is 1.3.2 and I don't care what you say, the display is poor at best. Hey, if you can't take the heat get out of the kitchen. I'm the customer and if it weren't for people like me you wouldn't have a job. Don't forget that. I'm not trying to be a smartass, but I'm really pissed that I've bought another piece of alleged state-of-the-art Amiga productivity software that just can't measure up to the standards of the DOS and Mac world. Every time I buy a new piece of productivity software I get my hopes up and every time they are dashed. I'm not picking on you. I sent a nasty letter to MSS after I bought excellence! because I thought it was a kluge. It's just time for the people writing productivity software for this machine to turn out quality that can compete with the rest of the business computer community. And I'm tired of hearing that this is a grafix machine and has plenty of great grafix and video software. Perhaps…but I didn't buy it for that. I don't think it's too much to ask to get a WP as good as MS-Word and a spreadsheet and good as Excel. that's all I'm asking for. Mike Cullison
#39519From: SyndesisMay 17, 1992 10:12 PM
You're comparing a product from a billion-dollar company against products from mom-and-pop companies. If you want a Mac, buy a Mac. Or, buy a Mac and an Amiga, and quit whining!
#39532From: Michael CullisonMay 18, 1992 10:19 AM
If the sales volume of a company bore and direct relationship to the quality of its software IBM would own the computer world and OS/2 would be the only game in town. There's no excuse for putting out junk and luring people into paying good money for it. Besides, how do you think MS got to be a billion dollar company? They built a better mousetrap, didn't they?
#39547From: Jim Nangano/SYSOPMay 18, 1992 5:52 PM
MS-DOS a better mousetrap? Hardly! Marketing and the luck of being in the right place at the right time explains Microsoft's success, not technical innovation (or even solid trailing-edge technology). However, I also understand your frustrations about the disparity in the available software for the different platforms. Unfortunately, it is rather unrealistic to expect the multi-million dollar development efforts to be directed to a market the size of the Amiga's, especially for "business" software. If that is your main use for your computer, then I'm sorry to inform you that you made a wrong decision when you bought your Amiga. Sad, but them's the facts. – BobR
#39548From: Michael CullisonMay 18, 1992 7:00 PM
Unfortunately, you may be correct. But I would think an installed user base of more than a million machines–not even counting how many more million in Europe–is a big enough market to attract the bigger software houses into writing for the machine. BTW, I wasn't referring to MS-DOS as a better mousetrap. I meant MS-Word and Excel, which have been industry standards for some time. It just really gets my goat that somebody can't write a great WP and spreadsheet for this machine. How hard can it be? There are a lot of things about MicroSoft I don't like, but I think we should bribe them into porting some of their Mac software to the Amiga.
#39789From: Steven D. KapplinMay 25, 1992 1:36 AM
Bob, The problem with that reasoning is that the Mac market isn't that much larger than the Amiga's, yet the quality of software is far superior. To carry this a bit further, consider the Next platform and the scope of the software available and being developed. The Amiga could have great software if the software companies developed outstanding products from the start, rather than entry level products which then get continually upgraded but never expanded. If CBM would underwrite software development there would also be a chance for better software. Reality is that great software could be here despite the size of the market. This is evident by looking at what's available for other small market machines.
#39797From: Jim Nangano/SYSOPMay 25, 1992 11:10 AM
Steven, You raise a valid point. However, I'm not convinced that there exists a large number of potential customers in the Amiga market for a $500 software package. The majority of the existing Amiga computers were priced in that ball-park (A500) and most likely couldn't even run the software (since it would undoubtedly require a hard disk and 2 megs or more of memory). Also, most "power" software today really requires an accellerated machine, which also precludes the 500's (except for the terminally patient). – BobR
#39802From: Steven D. KapplinMay 25, 1992 1:22 PM
Bob, Well, you're right in some respects, but I disagree that you need an accelerated machine. I use Word on my 68000 Mac SE and it is quite agreeable. Text entry, formatting, re-formatting, etc. are respectably fast. I also use Aldus Pagemaker on the Mac (a 1.5 meg program file!) and although it runs sometimes painfully slow on some operations, is otherwise quite tractable. Given that graphic operations on the Amiga are much faster than on the Mac, I suspect that such programs would provide very satisfactory performance on an Amiga. Now, given that such companies already produce code that is 68000 compatible, the development costs for the Amiga are those marginal costs for dealing with the GUI and any machine dependencies (if any.) If CBM would underwrite those marginal costs those companies might be able to produce an Amiga version. I think that when you look at the capabilities of such programs as Excel, Word, Pagemaker, etc. that Amiga owners might be willing to pay the prices for what they would get. I would say that Word is easily 4 times better than the best wordprocessor available on the Amiga. In fact I would argue that if you took all of the best and unique features of EVERY Amiga wordprocessor and wrapped them into a single product, Word would still be 4 times better. That's my personal opinion. As for spreadsheets nothing on the Amiga is any better than Lotus 1.0. Excel and Lotus today far surpass anything available on the Amiga. Pagemaker is a magnitude better than any Amiga DTP program. As for database, we at least have SuperPro 4 which is about as good as you can get or need, although it is not the best, it is closer than are Amiga wordprocessors, spreadsheets, and DTP. As for graphics, we have some excellent stuff on the Amiga, but the competition in the Mac world is still ahead of the game in some respects. In development software we have CanDo, but similar products on the Mac and DOS worlds are better. CBM needs to get off the dime. The only way we will see such power on the Amiga is to provide developers
#39818From: Jonathan HirschmanMay 25, 1992 5:02 PM
Steven, I have to take issue with a statement of yours… New Media Age did a comparison on what they call "Entry-level Authoring Systems" between Mac, PC and Amiga…there were four packages that garnered the "Thumbs Up" rating, although none got "AMAZING!!!", which is the top of their scale. One was HyperCard, while CanDo, The Director2 and AmigaVision got the other four. Nothing in the DOS world came close. My only problem with this review is that the Amiga products may be "entry-level" priced, they kick booty against the so-called professional products on other platforms…and they won't get that chance to compete, at least not in the pages of New Media Age… Jonathan – via Whap!
#39836From: Steven D. KapplinMay 25, 1992 11:34 PM
I guess they never used Syrius on the Mac or Visual Basic on DOS? And why do we still only have "entry-level"?
#39803From: Steven D. KapplinMay 25, 1992 1:23 PM
with the support needed to bring such power to the Amiga. Next has done it for a machine with an installed base which is probably no larger than the total number of Amigas in Florida! Is CBM listening?
#39816From: Denny Atkin [COMPUTE/AmiMay 25, 1992 5:00 PM
Mac word processors cost $250 discounted (from $495). Amiga owners tend to whine when a $59 word processor doesn't do everything the way they want it to. That's one reason Amiga companies haven't had the guts to invest the man-hours to create a Word-like program. (CBM does underwrite some software development, BTW. They have for years. And no, I won't name names. 😉
#39835From: Steven D. KapplinMay 25, 1992 11:32 PM
Denny, I'm glad to hear they have, but why don't they underwrite development for some of the biggies? I think Amiga users may whine about $59 wordprocessors because of what they've gotten used to getting. I didn't hear much whining about WordPerfect until we saw what they gave us. I do believe that if a software product with the capabilities seen on Mac and DOS platforms came to the Amiga and were not simply ports of old versions long since abandoned (ala WordPerfect) they would find support. As the Amiga makes inroads into commercial graphic applications, it can begin to make inroads into related business applications because the same users need both capabilities. As it is the Amiga is often credited for being a great graphic machine, but that's it. The Mac is now also recognized as having equally capable graphics and a lot more. Why shouldn't the Amiga have the software to be recognized as more than the hardware add-on for the Toaster?
#39878From: Denny Atkin [COMPUTE/AmiMay 26, 1992 10:19 PM
I don't know… I use the Amiga for all my productive work (and it sits next to a 486/33 "game machine ;), and I'm a writer. I find that with ProWrite (or Final Copy), WordPerfect, and PageStream, I've got all the writing tools I need. And ProWrite is so much more pleasant to use than WinWord is on the 386SX at work… A couple of the "BIG" applications did get funding from Commodore. Rumor has it that deals for Lotus and WP 5 were struck and then fell through. The problem is, to underwrite development for a company like Lotus, you're talking enough money for an ad campaign…
#39901From: Steven D. KapplinMay 27, 1992 1:51 PM
Denny, Yep, I agree, an ad campaign is essential and expensive if done right. But nothing in this country gets sold without good advertising. Just look at the success IBM had with all that advertising they did for the PCs. Apple's ads do a great job of keeping the product in the public eye. CBM on th other hand doesn't do enough advertising, nor is it continuous so that the Amiga is kept in the public eye. Repitition is the key to success. I do a lot of writing myself, but ProWrite or FinalCopy isn't enough. I need the capabilities of Word and Pagemaker for the stuff I do. Although Pagestream is certainly good, it has (as does PPage) glaring deficiencies. For instance tabbing (the ruler in general) is archaic. Worse than a typewriter. At least a typewriter can tell me in what column the tab is, with Pagestream and PPage it's less useful. I must create a new box and tabs for any line or paragraph which uses different tabbing. Why they couldn't implement a ruler like what's in ProWrite and FinalCopy is beyond me. As for that matter the need for creating new boxes. Pagemaker handles this for me automatically. Page numbering is also a problem. Neither Pagestream nor PPage know how to correctly place a pagenumber on the recto page. You can't actually edit facing pages because it won't render them large enough to see. They also don't know that when you use facing pages, that the first page is a single. These are simple problems which make using them awkward. Now I like Pagestream and it is great, but to a point. Just like the wordprocessors. They are good, but to a point. I do academic papers with lots of formulae, but nothing is available for doing equation editing. I think we do have software which is quite good, but they are a generation behind what's available on other platforms, which is sad considering that our hardware is a generation ahead!
#39557From: SyndesisMay 18, 1992 8:59 PM
Microsoft has a lot of resources to put behind each release of their products. Most Amiga companies have few.
#39563From: Michael CullisonMay 18, 1992 10:07 PM
But little companies get to be big companies by being skilled at producing excellence–no pun intended.
#39579From: SyndesisMay 19, 1992 10:01 AM
That's rarely true. Yes, it sometimes happens that garage companies become Apples, except when the myth is being recounted, they always downplay that infusion of a quarter-million dollars venture capital that helped them get out of the garage. Microsoft grew on the turn of a single deal that took them out of the garage and into a "campus" in Washington. They bought an operating system from another company for $40,000 and turned it into millions from IBM. The reality of the Amiga market is that most of these companies are very, very small. Like most small start-ups, they die quickly. I think you could count on one hand the number of Amiga software companies that have more than fifteen employees. Sure, they turn out great products, but don't expect them to come up with an upgrade like Word 5.0 every six months.
#39524From: RON TROYMay 17, 1992 11:59 PM
Mike, FC is a major improvement over most wp programs I've seen, ESPECIALLY given that it is really dirt cheap. But I'm a bit surprised that you'd get a 3000 and not add some ram; 2 meg is patheticaly low these days for any computer, Amiga included. My old 2000 has several meg; 2 chip, and 6 fast. Ron
#39533From: Michael CullisonMay 18, 1992 10:22 AM
I don't think I should have to add RAM just to open a couple of documents. Fact is, on the FC box it says the sys requirements are 1 meg, 2 floppies or a Hd and WB 1.3 or higher. If what they meant was you only get minimal performance from that they should have said so. Frankly, in many respects excellence! is a better product, even though I've hated it since I bought it in 1989.
#39549From: RON TROYMay 18, 1992 7:10 PM
Many products barely operate on low ram. A product with things like outline fonts will be rather greedy for ram. So spend $100 or so on some added ram. Ron
#39529From: Marlene Zenker/SYSOPMay 18, 1992 7:15 AM
How much did you pay for FC? How did you pay for MS Word? I've seen MS Word running on a 486, and it's no speed demon. (I know you run MSW on a MAC, but I thought I'd throw that in….it's darn slow for a processor that's supposed to be fast!) Steve
#39535From: Michael CullisonMay 18, 1992 10:30 AM
I used MS-Word on a Mac at work (Mac II). I thought it was plenty fast, but my complaint with FC isn't speed. It's lack of features, memory hogishness and really crappy display. It is fast enough, it's just not full featured. And Softwood is crazy if they think every 3000 owner is going to run out and install more RAM (right after dropping $2,000+) just so they can open more than one document. That's crazy. I don't know much about MS-Word in the DOS world–I try to stay away from that club as much as possible.
#39550From: RON TROYMay 18, 1992 8:00 PM
The 3000 comes with very little ram. $1-200 to noticably upgrade that is nothing. Ron
#39561From: Michael CullisonMay 18, 1992 10:04 PM
Why shouldn't a WP work w/ 2 megs? Is that asking too much. How are you supposed to run the thing on a 1000 or a 500? The point isn't that I need to spend a hundred bucks for more RAM, it's that I shouldn't have to.
#39577From: RON TROYMay 19, 1992 6:55 AM
We have a pc at work with 4 megs of ram, with windows 3.0. Windows software won't run because it 'doesn't have enough ram'. Software vendors today are starting to realize that writing software for an unexpanded 500 is absurd, that it cripples the software, so they write it for larger machines, so that the more memory it has the better it can run. Memory is very, very cheap, and to buy an expensive box and not spend a few bucks on ram is equally absurd. I have a 2 meg CHIP ram plus 6 meg fast ram system; while slow, I never, but never, but never, run out of ram. The last 4 meg cost 40-50 per meg. Ron
#39554From: Marlene Zenker/SYSOPMay 18, 1992 8:14 PM
Your point about speed is taken, but again, how much did you pay for FC, and how much for MS Word? Steve
#39562From: Michael CullisonMay 18, 1992 10:06 PM
I'm willing to pay MS prices for MS performance. The point is I'm out $60 bucks and I haven't really improved my WP capability from the version of excellence! I've been using for 3 years.
#39905From: Nick MurrayMay 27, 1992 4:31 PM
"Softwood is crazy if they think every 3000 owner is going to run out and install more RAM (right after dropping $2,000+) just so they can open more than one document. That's crazy." People buy Amiga 3000's because they need the power. And most 3000's owners are smart enough to realize that 2 meg (1.5 if you have Kickstart on disk) is not enough. I had 4 meg of extra memory bought before I even had the 3000 in my hands (waiting for CBM to deliver). You can't use the 3000 for any serious applications with a measely 2 meg of memory guy. As a matter of fact I need to order 4 more meg soon to deal with Imagemaster. Nick
#39957From: Michael CullisonMay 28, 1992 7:44 PM
All I want to do is to run WP and spreadsheets with a little Digi-Paint3 for amusement. Hardly memory-hungry applications, methinks. Still can't understand why I can't open more than one doc. No one has yet to explain that.
#39573From: Jim OgilvieMay 19, 1992 3:15 AM
Just out of curiosity…. Why should a multitasking machine NEED a 'delete file' function? Jim
#39689From: Michael CullisonMay 21, 1992 9:17 PM
So you don't have to go to the CLI to delete it. Why should I have to? Every other WP I've ever used had a delete file function–until FC, that is.
#39696From: Doug WingerMay 21, 1992 11:10 PM
Michael, Most likely every other WP you've used _needed_ a 'Delete File' (Funny. I just looked at all of the ones I use at work, and none of them have a 'delete file' anywhere in them. The only one I have ever seen with a function to do so is sitting on a MS-DOS machine, and struck me as particularly useless- but then, so does the entire program. Yuck.) Unlike most other machines, you can drop what you're doing in one place and go do something else (or several somethings if you have the mind to.) Why freight an application down with something the user can do very easily elsewhere? I mean, you can even use Workbench to scrap files, even if they don't have an .info file attached if you're under 2.0X. And you never have to Quit to do housekeeping. Or most anything else, either. Don't get me wrong. I just want to know what your beef is, and why that particular lack, INYO, makes FC crippled. Curious Minds Want to Know, Doug
#39721From: Michael CullisonMay 22, 1992 6:34 PM
The lack of a delete file function was just a small complaint I mentioned. The biggest bitch I have about FC is its memory-intensive nature. I have 2 megs and I can only open one file at a time. Seems a bit hoggish to me. As bad as excellence! is with memory management, I can open as many as 10 small files and several in the 40-50K range with no problems. Also, the display on FC is simply unacceptable. There's no other way to put it. It's so bad it's nearly impossible to tell how many spaces you have between words or letters and some letters are real hard to distinguish. All I'm asking for–and I don't think this is a big deal– is a WP as good as MS Word for the Mac. I'd also like a spreadsheet as good as Excel. That's all I'm asking for. And I'm willing to pay MS-type prices for quality. I mean what's the point of spending $60-100 for a WP that isn't real great when for two or three times that much you can have something good. Now with excellence! and FC I've got as much tied up in WPs as if I had bought MS Word for the Mac. I thought hard about Word Perfect, but someone here told me it is no longer produced by the Word Perfect Corp. and is now essentially an orphan. If that is so that's too bad. If it's not true I got some bad advice and wasted another $60.
#39725From: Doug WingerMay 22, 1992 9:04 PM
Michael, Welp, I do agree about Word on the Mac. It's about as good as you can get (for a WP program, at least. It does have some glaring weaknesses itself, IMO, but others think those are nice, useful features 8) Word Perfect _is_ orphaned, or so it's been announced, but still probably what you're looking for. You might buy a used version cheaply and be perfectly happy with it. It's something to look into. Now, if you're trying to use the WP you have as _page layout_ programs and not just as something to chop, slice, dice, format/style and julienne text, you will probably never be happy. WPs are not all that hot at design, with even Mac MS Word making only feeble attempts at imitation. (I speak as One Who Makes A Living (Kinda) with this stuff and while I've been able to do/seen some neat stuff done with WP's, it ain't as easy as the PR guy sez) It's a matter of arm wrestling the copy into inteligibility with a WP and then hammering it into nice looking readability with a page L/O program. I don't have FC or Excellence, so I can't really comment on their usefulness or lack thereof. But I can say that if you've got both, you'll have to buy about three more copies of each before you reach the discount price of Word. 8) Doug
#39738From: Jim Nangano/SYSOPMay 23, 1992 11:04 AM
Michael, You say that you are willing to pay "MS-type prices" for a program like Word or Excel. Let me ask you the following: Are you willing to pay the development costs for such a product, assuming that you'll be receiving the return from sales of said products? You can even charge "MS-type prices" for the finished product, if you so desire. If so, I can probably find you the developers who are quite capable of producing such products (most likely much better). The problem is in funding such a development effort, and finding a way to recoup that investment. I do understand your frustration, but unfortunately it is not based in reality. There is no free lunch. What your demanding is that some wealthy individual or group invest a significant chunk of change to meet your desires, with no hope of recouping their investment, let alone making any money on it. Sounds like you need to get a government grant. – BobR
#39906From: Nick MurrayMay 27, 1992 4:35 PM
If you have Kickstart on your Hard Disk that loads into RAM you got only 1.5 meg of memory. Nick
#39740From: SoftWoodMay 23, 1992 1:07 PM
Which word processors have you used that had a 'Delete File' feature?
#39760From: Doug WingerMay 23, 1992 10:33 PM
Me? <Possibly misdirected, but I'll answer anyway> Not a one that I've _used_ with any regularity. The only one I've ever seen with that particular function as part of it is some cranky Word Star type of thingie on MS-DOS machines. I think it was meant to be used to turn the machine into a semi-dedicated WP, replacing DOS use so the user would never have to sully his fingers typing 'del c:\wpfile\myfile.wpr' I do remember trying it out, and listening carefully for the 'clunk… clunk… clunk…' as the CPU cycled. (It was definately NOT a speed demon) I don't recall the name, and have no desire to ever have anything to do with it- excepting perhaps recommending it, with great praise, to someone I don't like. Doug
#39722From: Jay TruesdaleMay 22, 1992 6:34 PM
Final Copy is NOT a rip-off! If you think so then I suggest you sell your Amiga and go buy a MESS-DOG machine or a MAC! Like you I have a 3000 and a DeskJet 500. I also have Excellence! which isn't. In my opinion excellence really sucks in comparison to Final Copy. I have only run excellence once or twice since I received FC. I bought FC for the quality of output it produces which is excellent. Softwood impresses me as a company that cares about their products and customers – I have always received good support from them and will continue to purchase their products if they fill my needs. As far as the screen display goes, are you trying to use an RGB monitor? Are you using interlace or non interlaced? On my 3000 I use the interlaced screen display with the display enhancer on with an NEC 3D monitor and I don't find the display hard to read. One suggestion I have is to select the entire contents of your document and then go set the point size higher for editing. When finished editing but before printing, again select all of the text and then reduce the point size back to what you want for printing. This is a simple solution to your display problems. A satisified Softwood Customer, -J
#39739From: SoftWoodMay 23, 1992 12:57 PM
Michael, I agree with one of the replies to your message, "Quit your whining!" To that I suggest you get your facts straight about a company and product you are attempting to slander. Most of FInal Copy users have an Amiga 500 with 1 meg of RAM. FC comes with 35 outline typefaces, has multiple columns, has excellent IFF graphic support, contains a speller and thesaurus with definitions, automatic hyphenation, and does have the best printing you can get on an Amiga or any other computer. From the tone of your messages and replies you appear to need the attention you get from your abrasive remarks. Having said that I realize that even this message is contributing to your perverse pleasure – thrills come cheap to some people. I suggest you reread the messages and replies to your remarks and put every thing into perspective. We all know you don't like the screen display in FC. SoftWood has never claimed to have the best screen display of any word processor. We have done everything we can do, however, to make the screen display the best we can. Obviously it is still not good enough for you. As far as your comments about FC being a memory hog. These comments are not true. Instead of whining about not being able to open more than one window in FC, why don't you offer some information about which would allow our support staff to duplicate your operating environment. If we are able to open more than one window on a 2 meg 3000 and you can't, there must be a reason. Finally, the only satisfaction I have gotten from my brief exposure to you is that you are using and will continue to use Excellence! Woody
#39743From: Michael CullisonMay 23, 1992 2:05 PM
I'll tell you one thing, if you worked in the customer service department at my company you'd be looking for another job. Hey buddy, I gave you my money in good faith and I don't feel you've kept your end of the bargain. I'm running FC on a 3000 w/ 2 megs. I cannot–CANNOT–open more than one document at a time regardless of size–I can't even open more than one new document. If most of your customers are running FC on a 500 with a meg they must have real trouble opening big docs. The point is my system far exceeds the minimum requirements you list on the outside of your package. I don't think I'm being unreasonable when I scream about being able to open only one doc at a time. How can anyone do any serious WP when they can't cut and paste between docs? I don't care about attention, I care about quality products and value. Sure, your product doesn't cost much, but as the man once said, you only get what you pay for. I intend to send the product back and I expect to get a full refund for it. I am completely unhappy with it and find it unacceptable. And there's the bottom line, my friend. You've lost a customer forever.
#39744From: SoftWoodMay 23, 1992 4:47 PM
Michael, you take liberty referring to me as 'buddy' or 'friend'. I suppose you do this with the same lack of thought as you put in to your comments about the Amiga ("Damned Amiga"), the Amiga market, software on the Amiga, reflections about IBM, knowledge about Word, and all of the other things you know nothing about. SoftWood is one of the few companies that started when the Amiga was new and has survived intact to this day. If our products, service, and support were as bad as you say, we would not be in business. While our products may not be up to your "high-standards", I can say without hesitation that I personally have put everything I have into my company's products. I have done everything I could think of doing to ensure that the purchasers of SoftWood's products have gotten the best I can do. It is easy for someone as ill-informed as you appear to be to slander the efforts of others. It is much harder, it seems, for you to communicate in a public forum in a manner that benefits not only your ego and bitterness, but benefit as well the members of the forum. As far as your refund goes, I suggest you take it up with the company you purchased the program from. If you bought the program from SoftWood, and return the product in the same condition you bought it in, we will accomodate you. As far as your decision not to purchase any more SoftWOod products – that will be your loss and SoftWood's gain. Woody
#39747From: ANGEL PAGANMay 23, 1992 6:00 PM
Home Run Woody! I'm getting tired of all this whinning. Seems to me that Michael is an MS DOS Wannabee to begin with. Long Live Softwood!
#39748From: SoftWoodMay 23, 1992 6:58 PM
Thanks Angel. Woody
#39772From: Michael CullisonMay 24, 1992 3:17 PM
You seem to have no sense at all for irony, do you? Why are you taking all of this so personally? I like the Amiga. I think with the arrival of WB 2.0 and the 3000 it's finally becoming a decent computer. My 500 was fine for a low-budget machine, but with the old OS and a 68000 running at 7 megs it was a bit on the slow side. It's not the platform that's the problem, but the software for it. There is universal agreement that the productivity software for the Amiga is woefully inadequate when compared to productivity stuff for the DOS and Mac worlds. Every Amiga dealer will tell you that. The question is: WHY? Why can't developers take a good look at the state-ofthe art WPs and spreadsheets for DOS and Mac OS's and Amiga-ize them? How hard would it be to clone MS Word from the Mac to the Amiga? Why try to reinvent the wheel when it's already been invented? That doesn't mean you couldn't improve on Word or Excel, just that they should be the benchmarks. And I don't buy this argument that little companies can t compete with the big boys. All you have to do is look at Fox Software. They kicked the pants off the big boys in the database world, both in the DOS realm-where the others had a real big headstart–and in the Mac realm. They were so good at doing what they do the MS just bought them out. Fox started out a few years ago with just a handful of employees and a good idea. I happen to know that's the case because the company is in my backyard. It's a question of a total commitment to excellence and quality. And I think your defensive attitude indicates that perhaps your company is lacking in that commitment. Believe me I will let your company know what a jerk you've been about this business and I hope they deal with you in an appropriate manner. I'm not some computer nerd who has nothing better to do than argue about the fine point of operating systems and mimcroprocessors. I'm a 40-year-old writer and television producer who has spent thousands of hours on word processors in the last 10 years. I know what works and what doesn't and I know what quality
#39776From: SoftWoodMay 24, 1992 7:16 PM
Oh. Sorry. I didn't realize that you were a writer and television producer who has spent thousands of hours on word processors. I see now why you are such an authority on computing, software development, and how easy it is to produce software. SoftWood is such a large company, however, I doubt if they even know who Woody is. But you might give them a call and ask for the owner. Tell him what a jerk Woody is. Maybe I will get in big trouble, and your perverse pleasures will be heightened all the more. By the way, you must have a large backyard to have Fox Software inside it. Finally, if you are 40 years old, you should be old enough to know how to and how not to treat people. I am surprised that you belive the tone of your dialog in this public forum does any good to make a point or influence the quality of software on the Amiga. Finally, finally, dialog at the level created by your abrasive tone never amounts to any good. ANyone can get caught up into wallowing in the mud such as that you have thrown about – I suppose I did. Have you ever been at home enjoying some good music or pleasant conversation when a neighbor's dog starts yapping? After a lot of yapping one may yell at the dog, but the dog just yapps even louder. This has the effect of disturbing even more of the neighborhood. I think I've yelled at this yapping dog long enough. I am sure the neighborhood tires of my yelling and your yapping. Woody (SoftWood, Inc. – Software from Woody, get it Michael?)
#39806From: RON TROYMay 25, 1992 3:12 PM
Woody; I wonder how well this guy gets along with his employees. Ron
#39812From: Jonathan HirschmanMay 25, 1992 4:36 PM
Woody- I hope that this conversation is finally ended. One of the things that I appreciate about CIS is that although you have to pay for the service, the noise factor is pretty low as compared to other online methods of getting information (usually). I also think that Michael Cullison has some valid points, but that his delivery obscured them. Fact is that the Amiga is showing up as the only computer in a lot of places, especially video shops. The folks that are buying "Toaster WorkStations" and don't know that they are full fledged computers…this is a market, and one with disposable income. I think that a lot of folks would pay extra money to get a "full-fledged" word pro or spreadsheet. One has to wonder where the problem lies in this regard… One for instance is Gold Disk. Many of us know that Pro Draw on the Amiga is pretty good, but does not stack up to equivalent products on other platforms. Now, they are shipping Pro Draw for Windows, which is priced very reasonably, and is supposed to kick butt…why don't we have this on the Amiga, where the product originated? I don't use SoftWood products (yet?) since I found a while ago that ProWrite did exactly what I wanted to do, and I've stuck with it…for now. However, it does not do what I consider to be very basic things…it is frustrating when you cannot get correct intercharacter spacing when using scaleable fonts, or you cannot print a document that includes a title page, since it will throw your page numbering off! This is basic stuff, folks! When are we going to see hyphenation in an Amiga wordpro? There are many small companies making quality software for the PC…an example is Quicksoft, who make a pretty decent, very inexpensive word processor (PC-Write) that, although not the best of executions, has a feature list that pretty much exceeds anything on the Amiga market I am aware of. And, this wordpro is released as shareware! I wonder if the problem is that developers are underestimating their [ MORE ]
#39820From: SoftWoodMay 25, 1992 6:19 PM
Microsoft Word 1.0 was one of the most "buggy" programs the Mac has seen. Since then Microsoft has invested a considerable amount of money in getting to where it is now. I forget when Word first came out, but I think it was over 5 years ago. I have used Word quite a bit while writing the PenPal manual – I know I didn't use an Amiga WP. Word is packed with features, but I still don't like the way these features are implemented. I much prefer using PageMaker for documentation – if I am going to use a Mac program. Still, PageMaker does not have heavy duty WP features. Finally, a super-highend WP is in the works here. It is a separate product priced and intended for a different market than FinalCOpy. All I will say about it is that it contains the best of Word, FrameMaker, and PageMaker on the Mac. I probably said more than I should have, but there it is anyway. Woody
#39828From: Doug WingerMay 25, 1992 9:50 PM
Wwody, Now you've piqued my interest. I, too, use Word and Pagemaker on Macs for text-intensive stuff. (about 80% of my work is Illustrator or Freehand, but they don't do formatted text too well 8) I usually correct/format the raw copy in Word, then import into Pagemaker for layout. They do complement each other _very_ well. I've dreamed of something comparable to Pagemaker/Word for the Amiga for Lo, these many years. I you can, can you give us hungry types a strictly unofficial, not to be taken as gospel, just off the cuff and not for the record approximate, rough, it might not be and Softwood ain't saying so offically date of release? I mean, a rough estimate to within a half-year? I'll understand if you can't/won't, but I've got these _dreams_, y'see… Doug
#39845From: Jonathan HirschmanMay 26, 1992 9:25 AM
Woody, If you need a beta tester, I would be more than glad to apply. I will be first in line to purchase what I consider a "competent" word processor. Jonathan
#39849From: Central Coast SoftwareMay 26, 1992 11:06 AM
Jonathan, You can have ProWrite do correct page numbering when using the "Title Page" option by setting the starting page number to zero (0). You set this in the "Item Formats" requester. This will cause the title page to have page number zero (which is not printed, since headers and footers are not printed on the title page), and subsequent pages to have correct page numbering. James Bayless New Horizons Software, Inc.
#39913From: Jonathan HirschmanMay 27, 1992 9:06 PM
J Bayless; Your solution is not acceptable. What if I (using your solution) would like to have the first page of the document with no page numbering? That is how my professors like it…what if I would like to have the first five pages in italic roman numerals (as an intro or preface), but the rest of the document in roman? I could go on… This is *NOT* as big problem, really! I have heard that sooner or later y'all are going to put in a "chapter" feature, so that you can change different style things from page to page, or groups ofpages to groups of pages. This would be a *GOOD* idea. I just get kind of frustrated when I can't do what I did on the wordpro I used in my c64 days! Jonathan – via Whap!
#39813From: Jonathan HirschmanMay 25, 1992 4:36 PM
[ continuation ] audience. I think that the Amiga may not need an equivalent to Excel or AmiPro, but could use software that simply does the *WHOLE* job. Jonathan – via Whap!
#39805From: RON TROYMay 25, 1992 3:12 PM
How much did you pay for FC? $500? I don't think so. So stop comparing it to a $400 or $500 program. Of course, not too many of them are doing a lot yet with scalable fonts, though that is finally happening. Ron
#39815From: Brian CowanMay 25, 1992 4:54 PM
>Why are you taking this so personally? Do you _read_ your messages before you send them? "If you worked in the customer service department… you would have been fired…" Calling the man a "jerk" doesn't exactly help matters, you know. >How hard would it be to clone MS Word from the Mac to the Amiga? Well, given that MS Word is an MS product — you don't WANT IT ON AN AMIGA. MS just _loves_ to break the development "rules" for whatever platform they program on. MS Word for MAC has died almost _every_ time Apple updated their operating system. Its latest fiasco was when the Quadra MACs came out. MS uses some self-modifying code, a BIG no-no with `040's. "Reinventing the wheel" is almost a requirement unless you want unfriendly visits from MS's and Lotus' lawyers. Fox Software was able to get off the ground because they were able to get a little piece of a _BIG_ pie. The Amiga "Pie" is quite a bit smaller, thank you. And I believe Fox used the $$ from their DOS version to help pay for the Mac version. – via Whap!
#39804From: RON TROYMay 25, 1992 3:12 PM
I'm very curious as to what else you have running on your system at the same time, what sort of buffers you have for your drives, in other words how much ram is actually available when you start up FC. I've been using Woody's products since early Pen Pal, and for the price they just can't be beat. And as I've said a few times already, anyone with only 2 megs in a 3000 is only cheating himself. Spend $100 or so on a couple meg more. Ron
#39814From: Brian CowanMay 25, 1992 4:54 PM
Well, just saying that you can't do something doesn't help the people at softwood help you any. If you have an A3000 with 2 megs, what else is running? Do you have the 2.04 ROMs? If not, there goes 1/2 of your fast RAM. Add in a few commodities (Screen blanker, Virus checker, Animated Requester hack, AssignX, etc) and you are almost completely out of RAM once FC loads. How about telling them how much "Graphics memory" and "other memory" is left after loading FC? There is nothing wrong with "Flaming" a company — I "flame" Supra an awful lot myself… But in this case I don't think you are giving them enough information to work with. FC works fime for me, though that's because I run an A3000 w/ 6 megs…. Brian – via Whap!
#39527From: Leslie T. BartiromoMay 18, 1992 4:45 AM
If it makes you feel better I think FC is great. I realize this program is shooting for the best hard copy possible. If the screen display was REALLY driving me crazy on a long doc I'd dash it off in TransWrite, save it as ASCII, and import it into Final Copy for print out. I'm sure you are going to keep working on the program and I know it'll get better but for the 50 bucks I paid for it I'm pretty happy.
#39491From: Denny Atkin [COMPUTE/AmiMay 17, 1992 1:45 PM
Mike, Huh? What are you talking about? I've had up to nine documents open in Final Copy. Just select Project/New… What version of FC do you have? Version 1.3 took the screen display from horrendous to "still needs some improvement."
#39513From: Michael CullisonMay 17, 1992 8:04 PM
I have 2 megs of RAM and I cannot open more than one small doc at a time. Seems to me that's a big hoggish of my memory to take that much to display a 3K file. I have version 1.3.2 and I think the display is terrible. Cheap old Textcraft way back in 1987 had a better display.
#39525From: RON TROYMay 17, 1992 11:59 PM
Textcraft looked nice in some ways, but as a general rule, FC runs rings around it. Ron
#39526From: ANGEL PAGANMay 18, 1992 12:00 AM
Mike, you should not hold the Amiga to DOS and Mac standards, and perhaps you should have considered your needs before getting an Amiga. As for word processors on the Amiga, Softwood has a better one out there called Pen Pal. Version 1.4 came out in January and It beats Final Copy and ProWrite hands down. It has a powerful user defined database and supports multiple documents without gobbling memory. Remember, Softwood isn't Microsoft or WordPerfect corp. and it's unfair for anyone to hold them to those standards. They've done great work producing quality products for the Amiga, and I hope their development continues. My advice to you is to use your Amiga for the fun stuff and get a cheap clone from Sakamoko or MacPlus for business needs. -Whap! IT UP!
#39534From: Michael CullisonMay 18, 1992 10:27 AM
Why is it Amiga people always reply with "you shouldn't hold the Amiga to DOS or Mac standards?" They are THE STANDARDS and if you can't come anywhere close you're just kidding yourself. Hey, I've had an Amiga for more than 4 years. I started with a 500 and now have a 3000. This machine is finally getting to be a real computer–although the 3000 is still badly overpriced (as most Amiga dealers will admit.) What is so wrong with asking for some really good productivity software? I don't think that's asking too much. The greatest hardware in the world is only as good as the code that's running on it and that's why the Amiga will NEVER make a serious dent in the business world. All the Ethernet cards and Unix machines in the world won't help CBM break into the offices of corporate America if there aren't real good WPs and spreadsheets for the machine. They're not interested in Video Toaster and neither am I.
#39555From: Marlene Zenker/SYSOPMay 18, 1992 8:14 PM
But then again, the Amiga has made a serious dent in the Video world, and the PC and MAC have not. The Amiga is the platform of choice there. And those video people are not interested in business applications, they're interested in doing video applications. Perhaps the Amiga won't ever make a big dent in the business world, but instead is destined for the video market instead. Steve
#39551From: RON TROYMay 18, 1992 8:00 PM
Angel, remember that PP doesn't do outline fonts. It is a good product, but not directly comparable to FC. Ron
#39542From: Bill RobertsMay 18, 1992 1:19 PM
I currently have Whap! View open, Final Copy with a three page document and a second document open, and Directory Opus open in Icon form. I have a 500 with 3 meg of memory of which 512 k is chip. I have 190 K of chip still available, and 770 K of ram. I can't open another document in FC because of Chip Ram. BTW, I just shifted FC from non-interlace to interlace display, and the font just became much more readable. Now, if I could get the flicker to go away… But that is not Softwood's problem. Yes, there are some problems with FC. But for $50 it is a good WP. Bill Roberts in Ellettsville In. via Whap!
#39639From: Denny Atkin [COMPUTE/AmiMay 20, 1992 5:49 PM
Micheal, How much CHIP memory do you have?
#39690From: Michael CullisonMay 21, 1992 9:19 PM
! [A I've got one meg of each.